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UWE Bristol residential network - StudentCom

All of the University-managed properties have wired and wireless internet connections provided by StudentCom.

Registering with StudentCom

Using your own computer equipment, you will be able to register with StudentCom. Internet access with speeds of up to 30Mbps is included in your accommodation licence fees. However, you can also choose to upgrade your internet package to include items such as internet phone, file backup, gaming, TV and movie packages, along with upgrading your internet speed if desired.

Connection instructions

You will receive an instruction leaflet detailing how to connect. Should you need an ethernet cable, you can pick one up from your Accommodation Customer Service Desk. 

Having problems connecting?

For support and enquiries on how to log in to access your broadband, please use the following contact details:

StudentCom services

Broadband

StudentCom offer a simple plug ‘n’ play service, so as soon as you move into your accommodation, you will very quickly be able to register for the service and gain access to the internet immediately. For those who are after an even faster service for quicker downloads and superior broadband experience, StudentCom also offer an optional upgrade to 50Mbps (£50) and 70Mbps (£75).

IPTV (Internet Protocol television)

The StudentCom IPTV service delivers all the available Freeview TV and radio channels, full screen, at TV broadcast quality, direct to your PC/Laptop/Mac. No need to bring a portable TV from home, which means one less thing to carry to and from halls. For as little as £5 for the academic year, you will also have the option to select from a range of premium channels, including MTV, Comedy Central and some popular International channels. Please note that a TV Licence is required by law for this service.

Cloud backup

The StudentCom Cloud Backup service has been designed to provide you with a secure way of backing up files, documents, pictures, music and emails without the need for extra hardware, such as external hard drives or memory sticks which can be lost, stolen or malfunction. For just £10 per year for unlimited backup, you will be able to ensure that all your coursework or photographs are automatically backed up every time you connect to the internet.

Phone

Talk to friends and family anytime, anywhere in the world using StudentCom's softphone on your PC. Free calls to other Freewire phone users and calls to the UK and international lines are from less than 1p per minute.

Web security

Get protected with the latest AVG Internet Security, typically worth £40 for a full year’s licence for only £10. The StudentCom team have paired up with AVG to offer the most competitive deal on the market, available only to students via the StudentCom portal. AVG Internet Security provides multiple layers of protection for everything you do online, which means you don’t have to worry about identity theft, viruses, or visiting harmful websites.

Gaming

Our free gaming service gives you dedicated servers, unlimited downloads and uploads for a great online gaming experience.

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