Key Skills for Live Interaction with the Public

Session Overview

This session will combine theory and practice to develop key skills for interacting directly with public audiences. Topics covered will include defining audiences; identifying messages; and choosing appropriate media and venues. Top tips for live interactions will also be incorporated, including listening (tailoring information), clarity of voice and language, body language, dealing with the unexpected, working with volunteers and so on.

Minimum Duration: One hour
Maximum Duration: Three hours

Minimum Participants: Five
Maximum Participants: Fifteen

Resources Required: Flipcharts, pens, room layout conducive to group work.

UK and International Delivery.

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