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Christmas at UWE Bristol

Our campuses will be closed from 16:30 on Friday 21 December 2018 and will re-open from 08:30 on Thursday 3 January 2019. Most services will be unavailable during this time, but some areas will remain open and we’ll be running events on campus every day. You can find out more below.

Please check the Centre for Sport section and The Students’ Union at UWE website for their Christmas opening hours.

We hope you have a great Christmas break – we’re excited to welcome you back to UWE Bristol in the New Year!

What will be open?

If you’re staying in Bristol over the Christmas break, Starbucks on Frenchay Campus will be open for you to relax with other students. Other areas will also open for various events. Or, if you want to get a head start on some work, the libraries at Frenchay, Glenside and Bower Ashton will be open every day.


Frenchay Library is open 24 hours a day, every day of the year. No library staff will be available.

Ask a Librarian, our 24/7 live chat service will be available over the holidays. Our Co-operative partners can help with any research questions. UWE Bristol Library staff will respond to any questions that need extra help from Thursday 3 January.

The Library Lounge (Level 4) will also be open, where you can heat up your own food or make a hot drink. There’s also a variety of vending machines.

You’ll need your student card to get in. View a map showing access arrangements for Frenchay Library over Christmas.

Glenside Campus – Library

Glenside Library will be open every day from 07:30–00:00. You’ll need your student card to get in. No library staff will be available.

City Campus – Bower Ashton Library

Bower Ashton Library will be open every day from 07:30–00:00. You’ll need your student card to get in. No library staff will be available.


We’ll kit Starbucks out with board games and you’ll be able to buy hot drinks, sandwiches and paninis (during set times). There’ll also be a microwave for you to heat up your own food.

Starbucks will be serving at the following times:

Friday 21 December 08:00–17:00 and 18:00 20:00 (Meet and greet pizza night)
Saturday 22 December 11:00–16:00
Sunday 23 December 11:00–16:00
Monday 24 December 11:00–16:00
Christmas Day Closed
Boxing Day Closed
Thursday 27 December to Wednesday 2 January 11:00–18:00

You can access Starbucks from the F block patio (above The Students’ Union at UWE shop) or the entrance opposite the Community Hub. You’ll need your student card to get in.

What will be closed?

Most student support services, including the Information Points, will be closed for the duration of the Christmas break.

Gloucester Campus

Alexandra Warehouse will be closed for the duration of the Christmas break. You’re welcome to use Glenside Library or any of the facilities at Frenchay Campus.

The University Health Centre

The University Health Centre on Frenchay Campus will close at 17:00 on Friday 14 December and will re-open at 08:30 on Monday 7 January.

If you’re registered with them you can be seen at The Old School Surgery in Fishponds. They’ll be open as usual during the Christmas holidays, except for weekends and bank holidays.

Alternatively, if you become ill whilst you’re at home you could be seen at your local doctor’s surgery as a temporary patient.

If you need medical advice when your doctor’s surgery is closed, call NHS 111 (available 24 hours a day, every day of the year).

Campus catering outlets and shops

All catering outlets and shops (with the exception of Starbucks on Frenchay Campus) will be closed over the Christmas closure period.

Check the following web pages for full details of when each of the catering outlets and shops will close and re-open:

What’s on

We’re running a range of free events every day over the vacation period for students who are staying on campus or in Bristol over the holidays, including Christmas Day lunch and films. Please make sure you book your place at each event so we know you’re coming!

There are currently no upcoming events

View all vacation events.

Wellbeing support over the Christmas period

If you’re finding things difficult and you need someone to talk to, support is available.

Support for your wellbeing

Talk to someone online with Kooth Student

You can talk to a counsellor online through Kooth Student. It’s free, confidential and anonymous. They will be available every day, including Christmas Day, Boxing Day and New Year’s Day.

Their regular opening hours are Monday to Friday from 12:00–22:00 and weekends from 18:00–22:00. Their opening hours will be slightly different on the following days:

Monday 24 December 12:00–20:00
Tuesday 25 December (Christmas Day) 16:00–20:00
Wednesday 26 December (Boxing Day) 16:00–20:00
Monday 31 December (New Year’s Eve) 16:00–20:00
Tuesday 1 December (New Year's Day) 16:00 – 20:00

24/7 textline

The Students’ Union at UWE and UWE Bristol, in partnership with Crisis Textline, have launched a 24/7 textline. This service lets you text for free 24/7 crisis support. All texts are answered by trained volunteers, with support from experienced clinical supervisors.

If you're in distress, text UWE to 85258.

24/7 support from the Samaritans

The Samaritans are available 24 hours a day, every day of the year. Call 116 123 or email

Tips to look after your wellbeing this winter

Our Wellbeing Service has put together some tips to help you look after your wellbeing this winter, from sticking to a routine to making time to do things that you enjoy.

Wellbeing self-help resources

Our Wellbeing Service has collated a range of self-help resources that you may find useful.

Wellbeing Service opening hours

The Wellbeing Service will be closed from 16:30 on Friday 21 December and will re-open from 08:30 on Thursday 3 January 2019.

Other support available over the Christmas period

We always have a member of staff on campus to help if you have a problem.

Where to go if you have a problem

Security – 24/7 support for any problems on campus

If have a problem on any campus, contact our security team on +44 (0)117 32 86404. They’re available 24 hours a day, every day of the year.

Emergencies on campus

If there’s an emergency on campus, call +44 (0)117 32 89999 (available 24/7, every day of the year). We’ll send staff to help and we’ll call the emergency services for you so that they can find you quickly.


Please update Accommodation Services if you plan to remain on site over the holiday period via your student portal. If you have any questions please contact Accommodation Services.

The Cotswold Customer Services desk on Frenchay Campus will remain open 24/7 over the holiday period – so just pop in or call +44(0)117 32 86227 if you have any problems with your accommodation.

IT support

Our out-of-hours IT support service will be available 24 hours a day, every day over the university closure period – just call +44 (0)117 32 83612.

Assessment support

If something happens over Christmas which might affect your ability to do an assessment, don’t panic. You can read our guidance on the assessment support options, but the best thing to do is to talk to an Information Point as soon as they re-open (Thursday 3 January 2019) so that they can advise on your specific circumstances.

Making the most of Bristol at Christmas time

Campus may be quiet, but Bristol’s a great place to be during the festive season!

Make the most of the city


From ice-skating to grabbing a bargain in the sales, there’s still plenty to enjoy in and around Bristol over the holidays.

Supermarkets and restaurants

Most supermarkets and restaurants will be open over the Christmas period (with the exception of Christmas Day) – but double check their opening hours online before you make a special trip.

If you’re staying on Frenchay Campus, check the opening hours of Asda Filton, Sainsbury’s Filton or Lidl Stoke Gifford so you can make sure you’re stocked up.


Buses and trains will be running reduced services over the Christmas break. Check the First Bus Group website or the Travelwest website to plan your journey and check the timetables so that you’re not waiting in the cold!

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