Frequently asked questions
Below are a number of frequently asked questions which refer to our Awards Ceremonies.
Babies and young children
Awards Ceremonies are lengthy formal occasions. Our experience has shown that children get bored and restless. If you or one of your guests has responsibility for a young child, we would recommend that you make childcare arrangements to cover the duration of the ceremony.
If it is not possible for you to make childcare arrangements, you will require a guest ticket for any child aged four or older. Children aged three or younger will not require a ticket as long as they are able to sit on one of your guest’s laps or in a pushchair.
You will need to let us know if you are bringing a child in a pushchair – please contact the Graduation team at email@example.com and include your student number. If you fail to notify us before the registration deadline we cannot guarantee that we will be able to provide appropriate seating for your guests.
All children must be accompanied by an adult at all times.
Cancellations and refunds
Can I park at Bristol Cathedral?
Unfortunately, there is no parking in the Cathedral grounds. Some on-street parking is available in the Cathedral area but is usually restricted to a maximum of two hours. There are a number of car parks near to Bristol Cathedral, which are well signposted from the City Centre. The nearby parking options we recommend are:
- College Street, BS1 5UY – behind Council House, north West of Bristol Cathedral. Approximately 100 spaces/Pay and Display. A two-minute walk.
- College Square, BS1 5TS – West of the Cathedral, by the Abbey Gatehouse. Eight spaces only/Pay and Display, Sunday no Charge. One-minute walk and ideal for the less mobile.
- Trenchard Street, BS1 5AN – off Park Street, 950 spaces. A five-minute walk.
- Bristol Harbourside, BS1 5LF – Canons Way, 384 spaces. A five- to ten-minute walk.
- Millennium Square/At-Bristol, BS1 5LL – adjacent to At-Bristol, 550 spaces. A five - ten minute walk.
Can I park at Gloucester Cathedral?
No. There are a number of car parks near to Gloucester Cathedral that are well-signposted from the city centre. Alternatively, you can use one of the two Park and Ride services – view details on the Gloucester City Council website or contact them at +44 (0)1452 396 576.
Are guest seats reserved in the Cathedral?
Yes. Your guest tickets will have an individual seat number which matches the seating plan of the Cathedral.
Can we stand at the back of the Cathedral?
Due to Health and Safety restrictions we cannot allow standing during the ceremony. All guests must have a ticket and be seated 15 minutes before the start of the ceremony.
Where do the Graduands sit in the Cathedral?
Bristol graduands sit in designated seats on the stage at the front of the Cathedral.
At Gloucester, graduands sit in the designated seats in the north aisle.
Where do Graduands register at the Cathedral?
For Bristol Cathedral, register in the cloisters to the rear of the Cathedral.
For Gloucester, register in the south aisle of the Cathedral. Follow signs on the day for both.
Where is the Cathedral?
Bristol Cathedral, College Green, Park Street, Bristol, BS1
Google map showing Bristol Cathedral
Gloucester Cathedral, 12 College Green, Gloucester, GL1
Google map showing Gloucester Cathedral
Can I change my ceremony date?
The date and time of your Awards Ceremony is confirmed. Graduands are not able to choose a different ceremony on a different date or time.
When should I arrive?
It is recommended that you arrive two hours before the ceremony begins. This allows time for you to register, robe and have official photographs taken. All graduands must register their arrival at the Cathedral one hour before the ceremony start time. The registration desk will close 30 minutes before your ceremony start time. It is essential that you have registered before this point.
How long does the ceremony last?
The ceremony will last approximately one hour.
I do not know the date or time of my ceremony
View the ceremony dates and schedules. Details will be confirmed by the UWE Bristol Online Store when you register to attend your ceremony.
Ceremony video and DVD
Can we video the ceremony?
We ask that all guests be seated during the ceremony. However, filming is allowed from a seated position.
Is there an official video/DVD of the ceremony?
Yes, I am a Graduate.com will be filming the ceremonies. DVDs can be ordered through their website following the ceremony.
When do I get my graduation certificate?
Your award certificate and certificate of credit will be posted to the home address on your student record. You will not receive them at your Awards Ceremony, so please make sure that your home address is up to date in MyUWE.
If you graduate at a July ceremony your certificate will
be posted by the end of August.
If you graduate at a November ceremony your certificate will be posted at the end of September.
Our section on certificates for graduating students has further details on certificate-related queries if you need help.
You cannot register for your Awards Ceremony on the Online Store if you have a tuition fee debt. You will need to clear your debt before the registration deadline, as otherwise we cannot guarantee that we will be able to include you in the graduation programme or the ceremony.
View our information on ways to pay. If you have any problems with paying or would like to discuss your debt with a member of staff please contact the Income Office at +44 (0)117 3287888 or firstname.lastname@example.org.
Please note: Debts will need to be cleared at least one week before the deadline to register for your ceremony.
Deferring your graduation
If you are unable to attend on the date of your ceremony, you can ask to defer your graduation to the next ceremony series, or the one after that. Please contact the Graduation team at email@example.com to request a deferral and include your student number in your request.
Please note: you cannot defer your graduation more than once.
Hotels and accommodation
Can you recommend a hotel near the Cathedral?
We recommend that you contact Destination Bristol on +44 (0)845 408 0474 or search for accommodation at Visit Bristol.
All the ceremonies will be live streamed, so guests who can’t attend on the day can watch this from a personal device on the day. Guests without a guest ticket can watch the ceremony from The Greenhouse (37 College Green, Bristol BS1 5SP) where all the ceremonies will be live streamed.
Please note: this is an external venue and the streaming is provided by the venue and not UWE Bristol. We are only able to offer this for ceremonies held at Bristol Cathedral.
Location of your ceremony
Where is my Awards Ceremony held?
- UWE Bristol-based students graduate at Bristol Cathedral in July and November.
- UWE University Centre Hartpury-based students graduate at Gloucester Cathedral in October.
- UWE Bristol, Gloucester Campus students graduate at Gloucester Cathedral in October.
Will I be able to purchase University merchandise on the day?
The Students’ Union at UWE shop will be selling UWE Bristol hoodies, T-shirts and gifts on the day of your ceremony.
Campus Clothing will also be selling T-shirts and hoodies listing graduates' names. If you do not wish your name to be included on the merchandise please email firstname.lastname@example.org at least four weeks before your ceremony.
Can we take photographs during the ceremony?
We ask that all guests be seated during the ceremony. However, photography is allowed from a seated position.
Where and when does official photography take place?
In the south aisle of the Cathedral after you have registered and robed.
In the Chapter House of the Cathedral after you have registered and robed.
Official photography takes place before your ceremony. Please arrive at least two hours before your ceremony if you are having official photographs taken.
Prize winner (non-graduating)
I am a prize winner but I am not graduating. Do I need to book robes and guest tickets?
You are not required to wear robes. If you are bringing guests then they will need guest tickets for the ceremony. You will be sent information about guest tickets when you are informed about your prize. If you need further information, please contact the Graduation team at email@example.com.
Are any refreshments served after the ceremony?
Yes. Light refreshments of sparkling wine, fruit juice and water will be served in a marquee adjacent to Bristol Cathedral following the ceremonies, and at Gloucester Cathedral in the cloisters. These refreshments will only be available to graduating students and guests with tickets.
Unable to attend
If you are unable to attend your Awards Ceremony and you do not wish to defer, please let us know by contacting the Graduation team at firstname.lastname@example.org with your student number. Graduands can only defer their graduation attendance once.
If you want to find out more about deferring, please read the deferring your graduation section on this page.
If you have already purchased guest tickets or hired gowns, please read our cancellations and refunds section on this page.