Contact us

If you have any queries about your graduation ceremony, please take a look at our graduation information, including our frequently asked questions, before contacting us. We receive a large volume of enquiries as graduation approaches and it may take longer to get back to you during busy periods.

If you cannot find the answer to your question on our website, please contact the relevant team related to your query using the contact details below.

Ede & Ravenscroft

Official provider for hiring of robes and official photography. If you have not received confirmation of your booking/order once you have checked out, please contact Ede & Ravenscroft.

• Telephone: +44 (0)370 24 21170
• Contact form: Graduation Services Contact Form
• Cancellation form: Graduation Cancellation Form

Degree Certificates

For queries about certificates for graduating students, please contact the student support team for your school. If you are unsure how to contact them, please contact InfoPoint who will be able to assist. 

• Email: infopoint@uwe.ac.uk

Income Office

For queries regarding your debt or how to pay your student fees.

• Telephone: +44 (0)117 32 87888
• Email: cash.office@uwe.ac.uk

StageClip

For queries regarding your StageClip (the video of you crossing the stage at your ceremony), please send your name, student ID, ceremony date and time and full course title to the below address.

• Email: talk@stageclip.com

Campus Clothing

Queries relating to any named merchandise purchased.

• Telephone: +44 (0) 3333 403 474
• Contact form: Campus Clothing Contact Form

Prizes Team

If you have been contacted by UWE Bristol to advise that you have been awarded a prize, or if you are the sponsor of a prize and need to get in touch, please detail the full name of the prize your query relates to and send your query to the below address.

• Email: prizes@uwe.ac.uk

Graduation Team

For queries relating to the below, please contact the graduation team:

• To defer or cancel your attendance
• Request a visa support letter
• Make us aware of an accessibility requirement
• To be removed from any merchandise such as programmes or clothing
• For any other questions regarding your graduation.

• Telephone: +44 (0)117 32 83934 (Monday to Friday 10:00-16:00 GMT)
• Email: graduation@uwe.ac.uk

Using your data

The graduation team will not discuss your student record or any details relating to your graduation with a third party, including family, friends or caregivers. If you would like us to discuss your details with a third party you will need to complete the consent form.