Young person looking at an airport departure board

Airport welcome service

UWE Bristol offers all new international and EU students the option to use our airport welcome service from London Heathrow Airport.

This service is available on specific dates and times for new international or EU UWE Bristol students.

Existing bookings for airport welcome service

If you have any questions regarding airport welcome service please email Global Students at

Existing bookings

If you've booked this service, we'll send a confirmation email a few days before your pickup. This email will provide you with the meeting point location and other important details.

When you arrive in the UK

UK currency

Please make sure that you have some UK currency with you or a credit card or other means to pay for anything you may have to buy during your first few days in the UK (for example, food, drink, travel tickets and taxis). Taxis are unlikely to be able to take payment by credit card.

There are Bureau de Change and ATMs (cashpoints) inside the airport terminals.

If you can't change money before you leave, Bureau de Change and ATMs (cashpoints) are located inside Heathrow's airport terminals.

Other arrival options for Bristol and UWE Bristol campuses

If your flight is delayed or cancelled there will be information on alternative ways to travel to Bristol.

If you're arriving into the UK outside of the advertised dates and times, you'll need to make your own way to Bristol. Please note: you'll have to pay for the cost of your transport.

See below for information on alternative transport options:

From London airports

During this time, Student Ambassadors will be there to welcome you and direct you to National Express standard services.

National Express Coaches run regular services from all London airports to Bristol bus station and costs around £40. More information on transport options from London airports are available on the respective websites: London Heathrow Airport website and London Gatwick Airport website.

Plan your journey via Heathrow Airport travel or Gatwick Airport journey planner.

From Bristol airport

If you're flying into Bristol airport, the Bristol Airport Flyer runs every ten minutes and stops at Temple Meads (train station), Bristol Coach Station, Cabot Circus and Clifton.

By train

Train services are available from London to Bristol. The nearest train station to UWE Bristol's Frenchay Campus is Bristol Parkway, but Bristol Temple Meads is closest to Bristol city centre. See the National Rail website for further information.

Students Ambassadors will be available at Temple Meads train station to advise you on how to get to your accommodation.

From Bristol bus station

Students Ambassadors will be available at Bristol bus station to advise you on how to get to your accommodation.

By taxi

Taxis are the most expensive form of travel. You can see a rough guide of costs below:

  • Heathrow to UWE Bristol Frenchay  Campus – £140*
  • Gatwick to UWE Bristol Frenchay Campus – £160*
  • Bristol Airport to UWE Bristol Frenchay Campus – £40
  • Bristol Parkway Train Station to UWE Bristol Frenchay Campus – £9
  • Bristol Temple Meads Train Station to UWE Bristol Frenchay Campus – £20

*Don't take unlicensed taxis from the airport – book online to get the best price.

Further travel information

Visit our campus, maps and travel pages for more information on travelling to Bristol and UWE Bristol campuses.

Visas and immigration

Advice and guidance for international students regarding visas and immigration.

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