Young person looking at an airport departure board

Airport pickups

UWE Bristol offers all new international and EU students the option to use our free Red airport pickup service from London Heathrow Airport.

This service is available on specific dates and times for new international or EU UWE Bristol students. Unfortunately, we can't offer it to family and friends.

For students beginning courses in January 2018, the next airport pickups will take place on Monday 7 January 2019This date is to ensure that you arrive in time for International Student Orientation.

Please note: We may need to cancel the pickups if not enough students sign up for this service.

If you're arriving on any other date, please read the other arrival options guidance for ways to get to Bristol.

January pickups

Coaches will only leave the airport at the time listed in the table below, so there may be a wait for your departure. We will provide a meet-and-greet on Monday 7 January 2018 at Heathrow Airport. 

If you arrive after the last pick up time, you'll need to make your own way to UWE Bristol.

You can sign up below:

Pickup date Pickup time Closing date for making a booking
Monday 7 January 2019 10:00 Friday 21 December 2018 at 12:00 UK time

Booking conditions and baggage allowance

Booking conditions

  • This service is only available to new UWE Bristol international and EU students.
  • We cannot offer this service to family and friends, or to current UWE Bristol students returning to Bristol.
  • Airport pickup services run subject to minimum numbers.
  • The time of the airport pickup may change slightly due to the number of sign-ups.
  • If you arrive after the last pick up time, you'll need to make your own way to UWE Bristol.

Eligibility for the service

Your flight must land at least three hours before the advertised pickup time for Heathrow Airport. This will allow time to complete immigration and reach the meeting point.

Confirmation email

If you've booked an airport pickup, we'll send you a confirmation email a few days before the pickup. It will be sent to your ‘My Intray’ in your UWE Welcome. This email will give you details of the meeting point location and other important information.

Baggage allowance

Your baggage allowance is two medium-sized suitcases or one large suitcase plus hand luggage. If you bring more than this, you may have to make your own way to UWE Bristol. You'll need to carry your own luggage, so please travel with luggage which is not too heavy.

If you have any questions regarding airport pickup please email the Global Students Team at

Existing bookings for airport pickup

If you have any questions regarding airport pickup please email Global Students at

Existing bookings

If you've booked this service, we'll send a confirmation email a few days before your pickup. This email will provide you with the meeting point location and other important details.

When you arrive in the UK

UK currency

Please make sure that you have some UK currency with you or a credit card or other means to pay for anything you may have to buy during your first few days in the UK (for example, food, drink, travel tickets and taxis). Taxis are unlikely to be able to take payment by credit card.

There are Bureau de Change and ATMs (cashpoints) inside the airport terminals.

If you can't change money before you leave, Bureau de Change and ATMs (cashpoints) are located inside Heathrow's airport terminals.

Other arrival options for Bristol and UWE Bristol campuses

If your flight is delayed or cancelled and the pickup is unable to wait for you, your airport pickup confirmation email will provide information on alternative ways to travel to Bristol.

If you're arriving into the UK outside of the advertised airport pickup dates and times listed above, you'll need to make your own way to Bristol. Please note: you'll have to pay for the cost of your transport.

See below for information on alternative transport options:

From London airports

During this time, Student Ambassadors will be there to welcome you and direct you to National Express standard services.

National Express Coaches run regular services from all London airports to Bristol bus station and costs around £40. If you book online or through a code if booked on arrival, you can take advantage of a discounted ticket price to get 20% off. This discount will be valid from 731 January 2019.

More information on transport options from London airports are available on the respective websites: London Heathrow Airport website and London Gatwick Airport website.

Plan your journey via Heathrow Airport travel or Gatwick Airport journey planner.

From Bristol airport

If you're flying into Bristol airport, the Bristol Airport Flyer runs every ten minutes and stops at Temple Meads (train station), Bristol Coach Station, Cabot Circus and Clifton.

By train

Train services are available from London to Bristol. The nearest train station to UWE Bristol's Frenchay Campus is Bristol Parkway, but Bristol Temple Meads is closest to Bristol city centre. See the National Rail website for further information.

Students Ambassadors will be available at Temple Meads train station to advise you on how to get to your accommodation.

From Bristol bus station

Students Ambassadors will be available at Bristol bus station to advise you on how to get to your accommodation.

By taxi

Taxis are the most expensive form of travel. You can see a rough guide of costs below:

  • Heathrow to UWE Bristol Frenchay  Campus – £140*
  • Gatwick to UWE Bristol Frenchay Campus – £160*
  • Bristol Airport to UWE Bristol Frenchay Campus – £40
  • Bristol Parkway Train Station to UWE Bristol Frenchay Campus – £9
  • Bristol Temple Meads Train Station to UWE Bristol Frenchay Campus – £20

*Don't take unlicensed taxis from the airport – book online to get the best price.

Further travel information

Visit our campus, maps and travel pages for more information on travelling to Bristol and UWE Bristol campuses.

Visas and immigration

Advice and guidance for international students regarding visas and immigration.

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