Student being interviewed

Counselling and mental health support

We offer individual sessions, online and telephone counselling to help support you during your time at UWE Bristol.

Students get in contact for a range of reasons, some of which include:

  • adjusting to university life
  • feeling lonely or unsure about friends
  • feeling stressed, anxious, depressed or experiencing panic
  • coming to terms with bereavement or difficult things in the past
  • troubles with eating, self-harm or feeling suicidal
  • difficulties with confidence or low self-esteem
  • problems in relationships with family, friends or partners.

Major changes are an inevitable part of university life and may come at a time when the familiar support networks of home, family and friends may be less accessible. Student counselling has been developed in recognition of these extra pressures on you.

“My counsellor was nice, kind, reliable, made me feel comfortable and helped me during the session.”

Triage appointment

After completing the wellbeing registration form you will be offered a triage appointment with a Senior Wellbeing Practitioner.

You can have up to six counselling appointments per academic year. It will be up to you to choose when you would like to book your appointments.

For all methods of counselling you will need to agree to us keeping personal information about you, as described in our privacy statement.

If you have any questions, please contact us.

Support for mental wellbeing

We also offer regular mental health support for some students:

  • Individual sessions
  • Liaising with academic departments
  • Linking with other support available within UWE Bristol
  • Liaising with local services including doctors and mental health teams

If applicable, the Senior Wellbeing Practitioner will discuss the support you could receive through the Disabled Students’ Allowances (DSA), such as mentoring.

We understand that getting in touch can sometimes feel difficult so we aim to make these conversations as comfortable as possible.

If you would like support, please complete the wellbeing registration form. Or, feel free to contact us for a conversation about how we can best support you.

Self-help resources

We have a number of self-help resources for additional information and advice.

You can also download the SAM anxiety app, which has been created to help you understand and manage anxiety.

Personal circumstances (formerly known as extenuating circumstances)

The Wellbeing Service does not routinely write personal circumstance letters unless you are currently receiving support from our service.

Please read our Wellbeing Service personal circumstances policy for more information.

Wellbeing Service appointment attendance policy

If you cannot attend an appointment for any reason we ask for at least 24 hours’ notice so that we can offer the time to another student who needs our support.

If you miss an appointment or cancel with short notice and wish to book a second, our Administration Team will discuss this with you. If you miss or cancel this second appointment with short notice, you will be asked to book an appointment with the Head of Service to discuss support options.

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