How to find and print your student finance correspondence

This page lists instructions to help you find and print your correspondence from Student Finance England.

Log in to your student finance account

1. To log in to your student finance account you will need your:

  • Customer Reference Number
  • password
  • secret answer.

If you know either your Customer Reference Number or password/secret answer, you will be able to view your customer reference number or reset your password/secret answer by responding to some security questions. If you have forgotten all your login details you will need to contact Student Finance England for assistance.

2. After logging in you will be directed to the ‘My Account’ page. Select ‘View Correspondence’ on the left-hand side navigation to view all emails/letters sent to you by Student Finance England. These are available to print, if you wish.

Student Finance Declaration Form

If you applied for your funding online, you no longer need to sign and return the Student Finance Declaration like before. Read the online terms and conditions and re-enter your password to confirm that you agree to them. Once the application has been processed, Student Finance will send a Student Finance Entitlement letter.

Further information and support

If you have any questions or concerns, please contact Student Finance England or UWE Bristol’s Student Money Service.

Or make a face-to-face appointment with an Adviser via any Information Point.

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