Fees and funding enquiries
Who to contact if you have questions relating to tuition fees, accommodation, funding, online store queries or general money advice. We also provide advice on managing your money.
Tuition fee enquiries
International students – tuition fee enquiries
If you are an international student with questions about tuition fees, please email the International Registration Team at email@example.com.
Current students – funding enquiries
Get advice from a Money Adviser
As a current student, you can get advice from our Money Advisers on Government funding and financial support during your studies. They can help with anything from complex money queries, repeat funding, fee status and benefits, and support with managing your money.
Have a financial health check with a Money Advice Worker
Our Money Advice Workers help in getting a clear picture of where you stand with your finances. Their financial health checks provide support in creating your own student budget and will teach you how to maximise your income and reduce expenditure. These appointments are available for all undergraduate students.
How to request money advice
Current students should complete an online InfoHub enquiry and the team will respond afterwards. This enquiry will ask you a series of questions about your circumstances so that we are best placed to answer your query as efficiently as possible.
Prospective students – funding enquiries
If you are a prospective student, please email firstname.lastname@example.org if you have any queries and we will get back to you. Please include as much information as possible so that we can assist you.
We have a dedicated adviser to help you access the support you need. Please complete a student enquiry form (you should indicate you are a care leaver). Please also view available support for care leavers.
Income Office and Credit Control Team
Income Office – Cashiers
The Cashiers Team are responsible for student payments including the collection of direct debits for Tuition fees and Accommodation License fees, and for online store queries and payment plans. If you have a query about either of these please email email@example.com or call +44 (0)117 32 87888.
For queries relating to unpaid amounts on invoices and debts, please contact the Credit Control Team at firstname.lastname@example.org or by calling +44 (0)117 32 87888.
Income Office and Credit Control opening hours:
- Monday to Thursday: 09:00 to 16:30
- Friday: 09:00 to 16:00
Please note: Opening hours may vary during holiday periods.
Visit usUWE Bristol Income Office
Room 2D23 Frenchay Campus
Bristol BS16 1QY
Data privacy statement
By contacting the Student Money Service, you consent to the processing of your personal information as described in the Student Services data privacy statements: