Moving in
Everything you need to know to prepare and settle into your student accommodation.
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Step 1
You will need to:
- complete your E-Induction on the UWE Bristol accommodation portal
- pay for your accommodation through the UWE Bristol accommodation portal
- if you're a UK student, set up a Direct Debit for your rent payment
- if you're an international student, have created a recurring card payment, unless you've made other arrangements with us
- upload your photo in MYUWE
- bring photographic identification (student ID ideally but if you have not received this, your passport or driving licence)
- bring your welcome/student ID number.
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Step 2
Packing for university is exciting, especially if it's your first time living independently. But what do you actually need to bring? Here's our ultimate guide to packing smart.
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Step 3
You can collect your keys from the start of your contract. Please note not all contract start dates are the same so please check your contract start date by logging in to our accommodation portal (this has been sent to you by email) to read more about your move in date.
When you arrive, the first thing you'll need to do is pick up your keys or access card so you can get into your building and room.
Further information on where to collect your keys for any contracts starting September 2023.Arriving outside of these times
We understand that it is not always possible for you to move in during the planned dates/times. If you are unable to arrive during these times, please let us know your plans by emailing the accommodation team on accommodation@uwe.ac.uk so that we may arrange alternative arrangements with you.
International arrivals/airport pick-ups
If you are arriving on one of our scheduled airport runs, you will be accompanied and supported throughout your journey, including where to collect your key and student ID.
Moving into city centre accommodation
If you're living in city centre accommodation, our partners Unite Students, Capitol Students, Collegiate and Campus Living Villages (who manage the buildings) will send you further information and directions about what to do on moving day.
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Step 4
We do our best to make sure your accommodation is in good order when you move in. However, if you experience any problems or find any faults when you first get here, please report them to us:
- Email: accommodation@uwe.ac.uk
- Accommodation Customer Services from 07:00-19:00: +44 (0)117 32 83601
- For urgent issues outside of these hours, please contact the Security Control Room on +44 (0)117 32 86404
We'll deal with problems in order of urgency - less urgent ones may take a little longer to rectify at the start of the academic year.
If you're living in city centre accommodation, please report any problems to your accommodation reception.
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Step 5
You are welcome to have visitors stay with you, however, they must be signed in and there are some basic guidelines. Please visit our Student Life pages for more information and to complete the form for overnight guests.
All requests for visitor car parking should be emailed to the Travel team at travel.team@uwe.ac.uk giving a minimum two working days' notice for all campuses due to the limited amount of car parking.
For any urgent requirement for the same or next day visitor parking you should call the Facilities Helpdesk on +44 (0)117 32 81222, they are open Monday to Thursday 08:30-16:30 and Friday 08:30-16:00, closed on weekends. Students are not able to book visitor car parking direct themselves.
Collecting your keys
Find out where to collect your keys when you arrive at your Frenchay or Glenside accommodation.
Key collectionExtra support
Moving away from home is a big step and it’s normal to feel overwhelmed. But if you’re struggling, let university staff know. From help with your studies through our Student Support Advisers, to counselling with our Wellbeing Practitioners, there’s a lot on offer to support you as you adjust to your new life and deal with extra pressures.
Get stuck in
There’s more to university life than books and lectures, and we know you’ll be keen to get stuck in to campus life and social activities.
Make sure you stay connected with Student Life! Student Life is here to give you a helping hand with all the things you need to know during your time in accommodation. You’ll be able to find all of the latest events and activities, access a ton of information about campus facilities and read articles and blogs written by students, just like you.
Get to know your housemates
Make time to get to know the people you’re living with. It sounds simple, but it’s so important. Often, the people you live with at university will become friends, but aside from that it will help you understand each other’s habits and their likes and dislikes so you have the best chance of living well together.
Who will I be living with?
Due to data protection regulation, we can't give you details of your new flat or housemates. If you want to meet your housemates in advance, you can search social media for groups connected to your specific accommodation – you might find new friends before you even arrive.
Make your room your own
Moving into your new room can feel a little strange and unfamiliar to begin with, especially the first night you spend there. It can help to bring some home comforts with you, like photos, keepsakes and posters to stick on your notice board, so you can start bedding in and making your room feel like yours.
Not sure what to expect from your room? If you’re moving in to the Student Village, take a look at this short room tour to find out what your room will look like. If you’re moving in to other accommodation on campus, you can find out what to expect from our Accommodation pages.
You may also be interested in
Preparing and arrival
We've put together some practical information about what to do before and when you arrive.
When you arrive
Information for new students about what to do when you arrive at UWE Bristol.
Campus tours
Join us for a guided or self-guided campus tour and get a feel for student life on campus.
Discover Bristol
Things to do in Bristol, location and city life.