Security - service standards

Security across University sites is provided by in-house staff and contracted security services.

Services provided include mobile and foot patrols, a 24-hour control room which monitors CCTV cameras and management of electronic access control and alarm systems. A full-time police officer is also an integrated operational member of the security team, providing valuable support and liaison with local police forces.

The security team can advise you on all aspects of crime prevention and will investigate crimes carried out at UWE Bristol. If you need to summon emergency assistance or report suspicious persons/incidents, you should ring the security control room, which is manned 24 hours per day on +44 (0)117 32 86404.

Access control and keys

Access Control and key provision for University accommodation is administered by Accommodation Services. You will be provided with an access card or fob and/or keys when you arrive.

Always report lost or stolen access cards, fobs or keys to the Customer Service Desk, or call +44 (0)117 32 83601 as soon as you realise they are missing. Replacement cards, fobs and keys may be charged for and invoiced through your 'My UWE' portal.

e-listening - see it, report it

We have an e-listening – see it, report it service for all students where information can be left anonymously. All issues will be taken seriously and in some cases legal action may be progressed. Our intention is to ensure students feel safe. Where it is not possible to take direct action we will monitor future reports of a similar nature.

Liaison and advice

University Security and Accommodation Services Staff are committed to:

  • increasing student awareness about how to avoid becoming a victim of crime
  • assisting and supporting students who have become a victim of crime
  • improving student safety
  • educating students about anti-social behaviour and good community relations
  • dealing appropriately with students who have committed criminal offences.

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