Cleaning

Overview

The University arranges cleaning of communal entrance lobbies, staircases and lifts. External (grounds) cleaning is also provided. We do not provide cleaning within flats/houses, except within the town houses at Wallscourt Park where the communal areas are cleaned weekly.

Definition and frequency

Cleaning frequency definitions

Cleaning frequency	Definition
Week days every day	Monday to Friday (not including Bank Holidays), between 09:00–17:00
Once weekly	Once a week on a set day, not including Bank Holidays
Twice weekly	Twice per week, not including Bank Holidays
Monthly	Once a month

Cleaning frequencies

Area	Cleaning frequency
Entrance lobbies	Week days
Staircases	At least once weekly
Lift lobbies	At least once weekly
Lifts	Week days
Bin stores	At least once weekly

Cleaning standards

After cleaning, the below areas should reach the following standards:

External/refuse areas

Free from litter and waste on the floor

Laundry area

Free from litter and waste, all waste receptacles empty
Floors clean and free from dust, dirt and debris
All furniture, fixtures and fittings clean and free from dust, dirt, marks and soap residue

Communal entrance lobbies/lifts/staircases/bicycle stores

Free from litter and waste – all waste receptacles empty
Floors clean and free from dust, dirt, debris and marks
Doors and surrounds clean and free from dust, dirt, marks, stickers and posters
All low-level surfaces clean and free from dust, dirt, marks and grease
All furniture, fixtures and fittings clean and free from dust, dirt, marks and smears

Your cleaning responsibilities

You are responsible for cleaning your room, the kitchen, bath/shower rooms and any other areas within the flat or house. As part of the regular checks conducted by Accommodation Services, we monitor cleaning standards. Charges may be incurred if the accommodation is not kept to an acceptable standard.

Inspections and safety checks