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Exceptional removal of a mark process

Guidance on how to make an application for the exceptional removal of a mark process.

Circumstances for applying

You can only apply for the exceptional removal of a mark after attempting an assessment in one of the two following instances:

1. Your circumstances affected your judgment to the extent that you were unable to determine that you shouldn't have done the assessment

Circumstances could include but are not limited to:

  • your or a close family member's chronic medical condition/s (including mental health)
  • death of a close family member or significant other
  • acute personal crisis at the time of the assessment.

2. You attended an assessment taking place under controlled conditions but were taken ill during the event and were unable to complete the assessment

If your application is accepted under one of these exceptions, your mark for the assessment will be removed and replaced by a non-submission (NS).

If your mark is removed and you don't pass a module the Examination Board could:

  • allow you to resit/retake a failed module where the regulations would not normally permit it. If a retake is permitted, you'll need to do all assessments again and a module fee may apply
  • permit the mark from a resit or retake to be uncapped (unless previously capped), as defined in the glossary of terms
  • accept failure to pass a module when recommending you for an award.

If your mark is removed but you still pass the module you can't resit or retake it.

If your application is accepted but you still pass the module, the overall module mark will stand and you can't retake it or have your mark adjusted.

Having an application accepted won't permit a fee waiver for a retake.

What do I need to know before applying?

Will I need to resit or retake?

All assessments within a module are weighted, so it will depend on which assessment you have had the mark removed for. Sometimes it's still possible to pass a module even where you have not completed all assessments. However, if you don’t pass the module, then it's likely you'll need to resit or retake.

I am a final year student. Can I graduate with the rest of my cohort?

If you require a resit or a retake, you won't be able to graduate until the Award Ceremony which follows the completion of your award. This means that you'll normally graduate later than the rest of your cohort, depending on the resit schedule for the module.

Will I need to spend another year at university?

It's possible. It will depend on whether you have any modules outstanding at the end of the academic year. Each student’s situation will be different but, in some cases, you'll need more time to complete your award. If you have any questions, please contact an Information Point.

Will I need to pay more fees?

It's possible. It will depend on whether you have any modules outstanding at the end of the academic year. Each student’s situation will be different, but if you need to repeat modules or repeat a year then this could have fee implications. You're advised to check the Tuition Fee Policy or contact our Fees and Funding Team if you think this might apply to you.

I couldn’t do my first sit because I had personal circumstances. Do I get it back?

No, your next opportunity would be counted as a resit.

How do I apply?

Please complete the application form.

1. If you're applying on the basis that your judgement was affected you should:

  • describe the circumstances and their impact on you, including how your judgement was affected at the time of the assessment
  • make sure you enter the correct module code, name and element of assessment eg CW1, EX1
  • state that you're applying to have a mark removed.

2. If you're applying on the basis that you were taken ill during a controlled conditions assessment you should:

  • describe the circumstances and why they meant you were unable to complete the assessment
  • state that you're applying to have a mark removed.

What evidence do I need?

See our personal circumstances evidence guidance for the types of evidence that would be acceptable depending on your situation.

In order for UWE Bristol to comply with General Data Protection Regulations (GDPR) your supporting evidence will be deleted after a decision has been made about your application. However, a record of the type of evidence received will be recorded, so if you make a subsequent application for the same reasons then it isn't likely you'll be required to provide any further documentation.

When do I submit my application?

You should submit your application as close as soon as possible after the assessment. Where this isn't possible, there final deadlines for making applications at the end of each assesment period are:

  • Postgraduate dissertation modules (for students completing their award): 14:00 on 19 October 2018
  • Health and Applied Sciences (November 2018 exam boards): 
    14:00 on 09 November 2018
  • Modules completed by the end of assessment period one: 14:00 on 8 February 2019
  • Health and Applied Sciences (March 2019 exam boards): 14:00 on 22 March 2019
  • Modules completed by the end of assessment period two: 14:00 on 7 June 2019
  • Modules completed by the end of assessment period three: 14:00 on 2 August 2019
  • Modules completed by the end of assessment period four: 14:00 on 16 August 2019

Please note: These deadlines don't apply to students studying Bar Professional Training Course (BPTC), Graduate Diploma in Law (GDL) or Legal Practice Course (LPC) Law programmes.

How will I find out the outcome of my application?

You'll receive an email from an Information Point.

Further details about the process

Is it possible to make an application after the final deadline?

Applications received after the final deadline won't be considered unless you can demonstrate that circumstances beyond your control prevented you from disclosing the relevant factors at that time.

Your application must be received no later than ten working days after the formal notification of the Examination Board’s decision.

In exceptional circumstances, if you can demonstrate with the support of suitable evidence that you could not reasonably have complied with the University’s regulations, an application submitted after this time frame may be reviewed.

What if my application for the exceptional removal of a mark isn’t accepted?

This shouldn't happen if you explain clearly why your circumstances meet one of the two exceptional criteria and you provide the required supporting evidence. However, if your application isn’t accepted then your mark for the assessment will be retained.

If my application isn’t accepted, does it mean I can’t have another go at the module?

Not necessarily. If you’re on your very first ‘go’ at a module (first attempt, first sit), then if you fail you'll normally be entitled to a resit even if your application isn't accepted. If you don’t pass the resit then you would normally be entitled to a retake. Please see the academic regulations for more information.

Can I carry over the marks for any individual elements of assessment from my first sit to my resit?

No. Even if you had an exceptional removal of a mark application accepted at the first sit, you must still submit/attend all the required elements of assessment at the resit even if you passed some of the work at the first sit.

Any questions?

If you have a question which isn't answered above then please contact an Information Point for further guidance.

For further information please see the code of practice and guidance.

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