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Personal circumstances

The University recognises that significant personal difficulties or circumstances can potentially impact your ability to complete, submit or attend a specific assessment.

I'm experiencing a personal crisis that is affecting my assessments, what do I do?

You can contact an Information Point who will help you understand the options available to you, or you can find out more about how we can help below.

Processes to help you if you're facing difficult circumstances

You can use the missed assessments process if you can’t attend an assessment or submit an assignment.

You can use the exceptional removal of a mark process if you have attempted an assessment but feel that you shouldn’t have done, or if you are taken ill during an assessment.

Alternatively, you can apply for a five working day extension if your assignment is due soon but you need a few more days to enable you to submit.

If your application for a missed assessment or exceptional removal of a mark is accepted, what happens next?

1. If you do not pass the module/component:

  • an uncapped resit or retake could be granted (if you are not already capped as a result of a previously failed assessment
  • you may be allowed a further attempt at a failed module
  • provided you have passed at least 80% of the required credits, an exam board could still offer you an award. You could accept this offer and receive your award without needing to resit, but you will not receive the credit or the mark for the module/s.

Please note:

  • if your first sit or resit is affected, you do not get it back, even if you missed it completely
  • any resit or retake assessment is likely to be a new piece of work rather than the assignment you were previously asked to undertake
  • you cannot request that the marks from a previous sit are reinstated should you achieve a lower mark in your resit or retake.

2. If you do pass the module/component:

  • it will be noted on your record that you were affected at the time. The exam board will be made aware of this when you are considered for your final award.

Please note:

  • even if you missed an assessment, the pass mark will stand and you will not be eligible for a resit or retake
  • you will not be able to sit a missed assessment at a later date in order to improve your module mark
  • you cannot request that the marks from a previous sit are reinstated.

Who can use these processes?

All undergraduate and postgraduate taught students based at UWE Bristol campuses and at UK partner institutions, as well as postgraduate researchers taking taught modules as part of their course.

  • Hartpury students should email the Hartpury student advice team at student.advisors@hartpury.ac.uk to check local arrangements.
  • For students studying at international partner institutions where UWE Bristol regulations apply, please contact your local administration office or email partnerships@uwe.ac.uk
  • Students studying on the Postgraduate Diploma Law programmes (BPTC, GDL or LPC) should refer to their relevant Blackboard pages.
  • Students studying the MSc Robotics joint award should refer to the University of Bristol’s extenuating circumstances process.

View further information on acceptable reasons for making an application and when you can use personal circumstances for practice-based modules.

If you have a question which is not answered above then please contact an Information Point for guidance, or for further information please see the code of practice and guidance.

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