Username and Password

Your UWE Bristol username and password allows access to IT facilities across the University and online resources.

You can use the UWE Password Manager to reset your password, once you have set up your 'UWE Password Manager Q&A Profile'.
Please note: without setting up your Q&A profile, you will need to contact the IT Service Desk to reset your password.

Your UWE Bristol username and password will be emailed to your personal email address. If you have not received these emails contact an Information Point.

What does your username and password give you access to?

All students and staff are issued with a username and password that allows access to IT facilities across the University and online resources. These facilities include:

In addition, staff gain access to:

  • Staff computing
  • Faculty or Service networked drives
  • Staff printing facilities
  • Software Center (for self-service install of pre-approved software)
  • and a range of as needed staff specific applications.

You may be issued with additional usernames and passwords by your faculty to access faculty developed resources. These credentials will be managed by the faculty and you will need to contact your local IT Service Desk for assistance in these cases.

How to set up your UWE Password Manager, Q&A Profile and change your password?

How to set up your UWE Password Manager?

Your password will have been sent to your personal email address. If you have not received these emails contact an Information Point and they will be able to provide them, in person, via email, or over the telephone.

There is a system called UWE Password Manager that you can use to reset your password, should you forget it. The first time you log in to the UWE Bristol network, it is recommended that you set up your UWE Password Manager Q&A Profile. You can then use it to change your password. Without setting up this profile, you will need to contact the IT Service Desk to ask them to help you reset your password, if you forget it.

UWE Password Manager will change your password on most UWE Bristol systems (accept for faculty specific passwords).

How to set up your Q&A Profile?

Please set up your profile by double-clicking on the 'Change Your Password' icon which may be placed on your desktop or within the Start Menu. This will bring up the UWE Password Manager web interface. Alternatively, you can go straight to the interface by typing password.uwe.ac.uk into a web browser's address bar.

  • Once the UWE Password Manager site has opened, follow the instructions on screen.
  • Choose the option 'My Questions and Answers Profile'.
  • Type in your current password and click the 'Next' button.
  • You will then be able to choose from a list of questions and provide personal answers to them.
  • Should you forget your password in future and need to use the UWE Password Manager to reset your password, you will be asked two of these questions. Please use sensible answers that you will remember!
  • The third question must be specified by you. You can enter pretty much anything you like, as long as you remember what the answer is.
  • Click the 'Finish' button. If successful, you will see a screen saying you have finished setting up your profile.

How to change your password?

At this stage you can change your password, if you wish, by clicking on 'Home' (in the right-hand corner) to return to the login screen.

  • Please log in again and choose the option 'Manage My Passwords'.
  • You will be asked for your current password, then asked to enter a new password twice.
    Please see our advice on creating strong and unique passwords.
  • Enter your choice of password and click the 'Finish' button.

After you have successfully changed your password through UWE Password Manager, the change will immediately take effect in Windows, myUWE portal, Blackboard and most other UWE systems (accept for faculty specific passwords).

How to reset your password?

Resetting your password when you have forgotten it is now something all users can easily do themselves, thanks to our UWE Password Manager system.

Don't forget that when you change your password on your PC or laptop, you must also change it on any of your mobile devices.

Reset your password with UWE Password Manager

To reset your password, you must previously have registered on the UWE Password Manager website and have chosen three personalised questions and answers. These questions will be asked by the software when you try to reset your password.

If you are using Windows 10:

  • To reset your password, visit Password Manager and follow the instructions on this screen.
  • Once at the Welcome page, choose the option 'Forgot My Password'.
    (If you do not see this option, you have not set up your Q&A profile and will have to visit the IT Service Desk to continue.)
  • You will be asked to answer two of the three questions that you set up when you registered with the software. Enter your answers and click the 'Next' button. If you answer successfully, you will then be allowed to set a new password.
    Please see our advice on creating strong and unique passwords.
  • Set the password of your choice, click 'Finish' and close the page.

If you are using Windows 7:

  • To reset your password, first try to log in on a computer by pressing Ctrl+Alt+Del.
  • Below the login dialog, you should see a link that says 'Forgotten Password'.
  • Click that link and wait for the Password Manager site to open.
  • When asked, type in your username and click the 'OK' button.
  • Once at the Welcome page, choose the option 'Forgot My Password'.
    (If you do not see this option, you have not set up your Q&A profile and will have to visit the IT Service Desk to continue.)
  • You will be asked to answer two of the three questions that you set up when you registered with the software. Enter your answers and click the 'Next' button. If you answer successfully, you will then be allowed to set a new password.
    Please see our advice on creating strong and unique passwords.
  • Set the password of your choice, click 'Finish' and close the page.

You should then be permitted to log in with your new password.

Reset your password at the IT Service Desk

Alternatively, you can visit the IT Service Desk on Level 3 of the Library on the Frenchay Campus with your student ID card, then your password can be reset for you.

How to use a Reset code?

The IT Service Desk may give you a 'Reset code' which you can use to reset your password via the UWE Password Manager process.

To use this, choose the option 'I Have A Reset code' when you access the UWE Password Manager.

Please note: your Reset code will only be valid for 8 hours from the time of issue.

How can I protect my password?

Visit Password Manager and follow the instructions to change your initial password and set personal questions and answers so that you can manage your password Easily in the future.

A strong and unique password reduces the risk of data breaches and protects you from many threats such as identity theft. One of the most common ways that hackers break into computers is by guessing passwords.

Further advise on creating strong and unique passwords and keeping them protected can be found via Passwords.

Additional accounts for FET students (Linux, MySQL and Oracle)

Linux (CSCT and EDM departments only)

Your UWE Bristol username and password also gives you access to the FET Linux system.
For further information on using Linux within FET, see the Linux FAQs.

MySQL and Oracle (CSCT and EDM departments only)

Please note: students will need to register for a MySQL or Oracle account, as these systems use Faculty specific logins.

More information can be found via Computer Science Support.

How to create a MySQL or Oracle account

  • Access the Database Account Manager and select the database you want to manage (create, change password, delete):
     MySQL and Oracle - Manage an account
  • To create an account, click the create an account button:
     MySQL and Oracle - Create account or change the password
  • Enter your UWE Bristol username and password, then click submit:
     MySQL and Oracle - Request your new account
  • If the following screen is displayed, then choose 'Delete my existing account and create the new one':
     MySQL and Oracle - Existing account will be deleted
  • Re-enter your UWE Bristol username and password to confirm, then click submit:
     MySQL and Oracle - Old account will be deleted
  • A new MySQL or Oracle user ID and password will then be issued with the correct link to login.

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