MyEngagement student user guide
User access and multi-factor authentication
MyEngagement is accessed via http://myengagement.uwe.ac.uk
When you first log on to the system you will be required to register with Multi Factor Authentication (MFA). MFA is an additional layer of security that adds phone verification to your password.
Once you have clicked the link to register for MFA you will be asked to enter your UWE email address and password. Then select the following option to in order to receive the necessary verification code:
- Authentication phone – you can register a landline or a mobile. You will be able to sign in by answering an automated call and pressing # or be texted a 6 digit code which you type into your browser.
If you have selected verification through a call or text you will then need to return to myengagement.uwe.ac.uk and enter this code. The MyEngagement log in page will then load and you can enter your usual UWE username and password to log in.
In future when you attempt to log in to MyEngagement a verification code will automatically be sent to you either via the app or phone and you will be prompted to enter this before logging in.
If you're having difficulty logging in to MyEngagement, please contact our InfoPoint team on firstname.lastname@example.org or 0117 32 85678.
StREAM V4 should be used with the following browsers:
- Google Chrome
- Apple Safari
- Mozilla Firefox
The version number of the browsers supported are the current version -1.
Please note that MyEngagement cannot be accessed through Internet Explorer.
From the MyEngagement landing page, enter your normal university username and password and then click Login to access the system
After logging on you will be taken directly to your student record page.
The student record includes a header, which includes information, such as your name, ID photo, course and course year. There are also several indicators, allowing you to see key information at a glance.
The first engagement rating refers to your engagement level that day whilst the ‘Average’ engagement rating is your average engagement over the last four weeks.
The engagement ratings are:
This is an indicator displaying the direction that your engagement rating is taking. A horizontal arrow means the engagement rating is consistent, in this case ascending.
Underneath the header are tabs allowing you to obtain further information about your activity. The active tab will be underlined in blue.
Student Engagement Tab
The Engagement screen presents a summary of your engagement data, displaying the last four weeks by default.
Engagement ratings are calculated based on several different types of digital interactions you have with university systems. The rating will be based on how often you:
- Log on to Blackboard
- Click to view course content on Blackboard
- Hand in a piece of coursework
- Submit coursework on Blackboard
- Take out a book from the library
- Access library e-resources and journals
- View the online reading list
- Print, scan or photocopy documents
- Log in to a UWE computer
The MyEngagement analytics process runs every day and uses a weighted system to look for system interactions for the previous day (or days depending on data lag). Don't be concerned if your programme doesn't include all of these digital interactions as in time the calculations will become programme specific. These values are collated to create a score for each student. The system then looks at this score and compares it with scores from previous days. The difference is then used to derive an 'engagement rating' (High through to None).
How does the algorithm work?
All of the resources that we track are shown on the resources page of your student record in MyEngagement.
Every time you access one of these resources (e.g. log on to Blackboard or take a book out of the library), MyEngagement will allocate you a number of points. Some resources are worth more points than others, as we consider them to be more meaningful in tracking your engagement. For example, the points allocated for logging on to Blackboard aren't as high as the points for accessing your course content on Blackboard. This is because it's more valuable to your learning to actually view course materials than to simply log on to a system. The pie chart at the bottom of the resources page indicates which resources are considered to be of the most value.
Every 24 hours the system will add up the points you have accumulated during the day and compare this the scores you had on previous days. The difference between these two scores, and the average engagement scores on your particular programme, are what determines your current engagement level.
We take your programme of study into account when we calculate
your score, as we know that every programme has a different style
of learning and teaching. For example some programmes may require
students to complete tests on Blackboard fairly frequently, but
students on other programmes may not need to log in to Blackboard
as often. If you're using the resources more than most people on
your programme then you may have a higher engagement score. If you
are using them less than the other students on your programme then
you may have lower engagement.
Moving between engagement levels and how this affects your current rating
One factor in the system that determines your engagement score is the comparison of your activity in the last 24 hours to your overall activity over time. This allows for the fact that students will have different working patterns and may engage more or less on particular days - so not using the resources as much over one day won’t have a drastic effect on your overall score.
Generally speaking it takes around one week to move either up or down all of the engagement categories, though if you don’t use any of the resources at all for a number of days then you may find that your engagement score will drop more quickly.
The Engagement Graph (The learning journey)
This graph is an interactive display of your time at university. It updates to reflect the date range chosen in the top left. It can be changed to a daily or overall display by clicking the buttons above the graph:
The graph is interactive, to allow you to focus on the critical elements of your learning journey. These interactions include:
- Selecting the date range displayed on the graph; this can be defined between two dates or,
- Quick selecting time periods (Last Week, Last 4 Weeks and Last 10 Weeks)
- Selecting & de-selecting:
|Two person icon||Interaction events (when a member of staff has entered a note on your record)|
|Alarm clock icon||Alerts events (when you have received an email)|
|Two arrows||Course change events (will signify if you have changed programmes)|
|Red dotted line||Cohort average engagement line (the average engagement of all the students on the programme)|
|Blue shaded area||Exemption events (times when a member of staff has put a pause on any emails going out to the student)|
Calendar with Average Engagement Overlay & Breakdown?
In the bottom right of the engagement tab there is a rolling calendar that shows all of your engagement ratings over a monthly period.
The Engagement Breakdown bar chart is designed to provide a visual percentage-based view of how much time you have spent in each engagement category and is defined by the date range selected at the top of the page.
Student Profile Tab
The profile tab is a summary of a student’s personal information arranged in a series of cards.
Student Interactions Tab
The Interactions tab is a historical journal of all your interactions, including engagement email alerts and exemptions.
Interactions are listed in date order & display a status indicator:
- In Progress
Clicking on an individual interaction expands the record to provide a more detailed view. You can also add a comment by typing at the bottom of the chat box (where it says 'Add Comment') and whoever created the interaction will be emailed so they know you have written a comment. You will be emailed if someone adds a comment to one of your interactions also.
Student Attendance Tab
Student Resources Tab
The student resources tab is a time-based representation of the data systems MyEngagement is reviewing. Please note, some of the resources displayed may not contribute to the engagement score and each resource may be weighted differently (i.e. contribute differently to the engagement score). The time series graphs show the number of system interactions over the chosen date range.
A resource type pie chart and activity summary table may be visible below the resource cards.
Resource type pie chart: This shows the importance of each resource type used to calculate your daily engagement score.
Activity Summary Table: This provides the usage detail for each resource type used by the student and the date the activity happened.
Student Assessments Tab
University wide messages can be broadcast in the system. The notification of an announcement is adjacent to the User selection menu:
Dependent on the announcement configuration, these will be displayed as:
- A single white – for information announcements
- A yellow triangle for warnings
- A red in a circle – for errors, with the addition of a red banner (as above) for critical announcements. You will need to dismiss the banner with the close X option
NOTE: If there are several announcements, then the most 'critical' will be indicated.
The announcements will only be used in conjunction with informing you of problems relating to the system.
Clicking on the user selection menu icon in the top right opens the drop-down menu allowing you to configure MyEngagement to suit your needs. The menu includes:
- Language – You may have the option to choose a different language. This stays active for each session.
- Help - Click this to go to the Help/FAQ page
- Dark Theme – selects the dark theme
- Logout – exits the application