Learner analytics student guide

User access and multi-factor authentication

StREAM is accessed via http://stream.uwe.ac.uk

When you first log on to the system you will be required to register with Multi Factor Authentication (MFA). MFA is an additional layer of security that adds phone verification to your password.

Once you have clicked the link to register for MFA you will be asked to enter your UWE email address and password. Then you will have the following options to select in order to receive the necessary verification code:

  • Authentication phone – you can register a landline or a mobile. You will be able to sign in by answering an automated call and pressing # or be texted a 6 digit code which you type into your browser.
  • Mobile app (recommended option) – install Microsoft Authenticator on your mobile device. You will be able to sign in with a tap in the app.

If you have selected verification through a call or text you will then need to return to stream.uwe.ac.uk and enter this code. The StREAM log in page will then load and you can enter your usual UWE username and password to log in.

In future when you attempt to log in to StREAM a verification code will automatically be sent to you either via the app or phone and you will be prompted to enter this before logging in.

If you're having difficulty logging in to StREAM, please contact our InfoPoint team on infopoint@uwe.ac.uk or 0117 32 85678.

Browser Support

StREAM V4 should be used with the following browsers:

  • Google Chrome
  • Microsoft Edge
  • Apple Safari
  • Mozilla Firefox

The version number of the browsers supported are the current version -1.

Please note that StREAM cannot be accessed through Internet Explorer.

Logging on

From the StREAM landing page, enter your normal university username and password and then click Login to access the system.

Student Record

After logging on you will be taken directly to your student record page.

The student record includes a header, which includes information, such as your name, ID photo, course, age and course year. There are also several indicators, allowing you to see key information at a glance.

Engagement

This indicates your engagement with university resources and is displayed as the first letter of the rating:

Trend

This is an indicator displaying the direction that your engagement rating is taking. A horizontal arrow means the engagement rating is consistent, in this case ascending.

Underneath the header are tabs allowing you to obtain further information about your activity. The active tab will be underlined in blue.

Student Engagement Tab

The Engagement screen presents a summary of your engagement data, displaying the last four weeks by default.

Engagement Calculations

Engagement ratings are calculated based on several different types of digital interactions you have with university systems.  The rating will be based on how often you:

  • Log on to Blackboard
  • Click to view course content on Blackboard
  • Hand in a piece of coursework
  • Submit coursework on Blackboard
  • Take out a book from the library
  • Access library e-resources and journals
  • View the online reading list
  • Print, scan or photocopy documents
  • Log in to a UWE computer

The StREAM analytics process runs every day and uses a weighted system to look for system interactions for the previous day (or days depending on data lag). Don't be concerned if your programme doesn't include all of these digital interactions as in time the calculations will become programme specific. These values are collated to create a score for each student.  The system then looks at this score and compares it with scores from previous days. The difference is then used to derive an 'engagement rating' (High through to None).

The higher the engagement score the more likely you will have a higher rating.

Engagement Breakdown

The Engagement Graph (The learning journey)

This graph is an interactive display of your time at university. It updates to reflect the date range chosen in the top left. It can be changed to a daily or overall display by clicking the buttons above the graph:

The graph is interactive, to allow you to focus on the critical elements of your learning journey. These interactions include:

  1. Selecting the date range displayed on the graph; this can be defined between two dates or,
  2. Quick selecting time periods (Last Week, Last 4 Weeks and Last 10 Weeks)
  3. Selecting & de-selecting:
Two person icon Interaction events (when a member of staff has entered a note on your record)
Alarm clock icon Alerts events (when you have received an email)
Two arrows Course change events (will signify if you have changed programmes)
Red dotted line Cohort average engagement line (the average engagement of all the students on the programme)
Blue shaded area Exemption events (times when a member of staff has put a pause on any emails going out to the student)

Calendar with Average Engagement Overlay & Breakdown?

In the bottom right of the engagement tab there is a rolling calendar that shows all of your engagement ratings over a monthly period.

The Engagement Breakdown bar chart is designed to provide a visual percentage-based view of how much time you have spent in each engagement category and is defined by the date range selected at the top of the page.

Student Profile Tab

The profile tab is a summary of a student’s personal information arranged in a series of cards.

Student Interactions Tab

The Interactions tab is a historical journal of all your interactions, including engagement email alerts and exemptions.

Interactions are listed in date order & display a status indicator:

  • New
  • In Progress
  • Delayed 
  • Complete

Clicking on an individual interaction expands the record to provide a more detailed view. You can also add a comment by typing at the bottom of the chat box (where it says ‘Add Comment’) and whoever created the interaction will be emailed so they know you have written a comment. You will be emailed if someone adds a comment to one of your interactions also.

Student Attendance Tab

StREAM will not be tracking your attendance and therefore this tab will not display attendance information.

Student Resources Tab

The student resources tab is a time-based representation of the data systems StREAM is reviewing. Please note, some of the resources displayed may not contribute to the engagement score and each resource may be weighted differently (i.e. contribute differently to the engagement score). The time series graphs show the number of system interactions over the chosen date range.

A resource type pie chart and activity summary table may be visible below the resource cards.

Resource type pie chart: This shows the importance of each resource type used to calculate your daily engagement score.

Activity Summary Table: This provides the usage detail for each resource type used by the student and the date the activity happened.

Student Assessments Tab

StREAM will not be tracking your grades and therefore this tab will not display assessment information.

Announcements

University wide messages can be broadcast in the system. The notification of an announcement is adjacent to the User selection menu:

Dependent on the announcement configuration, these will be displayed as:

  • A single white – for information announcements
  • A yellow triangle for warnings
  • A red in a circle – for errors, with the addition of a red banner (as above) for critical announcements. You will need to dismiss the banner with the close X option

NOTE: If there are several announcements, then the most 'critical' will be indicated.

The announcements will only be used in conjunction with informing you of problems relating to the system.

User Selection

Clicking on the user selection menu icon in the top right opens the drop-down menu allowing you to configure StREAM to suit your needs. The menu includes:

  • Language – You may have the option to choose a different language. This stays active for each session.
  • Help - Click this to go to the Help/FAQ page
  • Dark Theme – selects the dark theme
  • Logout – exits the application

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