Instructions
Please refer to the instructions below that are applicable to your device. Alternatively, you can go here for a set of step-by-step instructions that can be downloaded and printed.
To configure your device for eduroam:
- Download the script from here.
- The download will start automatically after log in. A pop-up at the bottom of your browser may ask if you want to 'Save' or 'Open' the file. Save the file.
- Unzip and open the folder
- Double-click on the setup_eduroam file
- Wait for the 'Additional information is needed to connect to eduroam' popup at the bottom of your screen.
- Click on the popup balloon, and enter your fully qualified UWE username (e.g. j-blogs@uwe.ac.uk) and your normal UWE password.
Note: your Windows 8 and Windows 10 computer will need to be able to use the security type WPA2-Enterprise to connect to 'eduroam'.
Follow the instructions in the video tutorial or step-by-step instructions below:
A. Video Tutorial
B. Step-by-step instructions
- From the 'Search' box, enter set up a connection and select 'Settings'.
- From the results select ‘Set up a connection or network’.
- In the 'Set Up a Connection or Network' window,
select ‘Manually connect to a wireless network’ and click
on 'Next'.
- In the 'Manually Connect to a wireless network' window, enter
the following details:
Network name: eduroam [must be lowercase]
Security type: WPA2-Enterprise
Encryption type: AES
Security Key: blank
- Ensure the 'Start this connection
automatically' and the 'Connect even if the
network is not broadcasting' boxes are ticked
and click Next to continue.
You should have 'Successfully added eduroam'. - Select 'Change connection settings'. An 'eduroam
Wireless Network Properties' window will open.
- Ensure the properties settings are set as follows:
Name: eduroam
SSID: eduroam
Network type: Access point
Network availability: All users - Ensure the 'Connect automatically when this
network is in range' and 'Connect even if the
network is not broadcasting its name (SSID)' boxes are
ticked. Click 'OK'.
- Click on the security tab. Ensure the
following properties are set:
Security type: WPA2-Enterprise
Encryption type: AES
Ensure the 'Remember my credentials for this connection each time I'm logged on' box is ticked. - Click on settings. In the 'Protected
EAP properties' window, ensure 'Authentication Method' is set to
'Secured password (EAP-MSCHAP v2)' and the 'Verify
the server's identity by validating the certificate' box is
not ticked.
- In the same window click Configure... to
see the 'EAP MSCHAPv2 Properties'. Ensure
the 'Automatically use my Windows login name and password (and
domain if any)' box is NOT ticked, then click
OK twice.
- Back in the 'eduroam Wireless Network Properties' window, click
the Advanced settings button.
- Tick the 'Specify authentication mode:' box and in the
drop-down box ensure User Authentication is
selected.
- Click Save credentials and enter your 'UWE
username + @uwe.ac.uk' (e.g. j-bloggs@uwe.ac.uk).
Enter your password and click 'OK'.
- Click OK (as required) to close all windows.
- Select the Wi-Fi symbol in the system
tray (next to the time and date). Choose eduroam from the
WI-FI list and select 'Connect'.
Follow the instructions in the video tutorial or step-by-step instructions below.
A. Video Tutorial
B. Step-by-step instructions
Configure your device
- Click on Start and then Control Panel.
- In the 'Control Panel' window, select Network and Internet.
- In the 'Network and Internet' window, click on Network
and Sharing Center.
-
In the 'Network and Sharing Center' window, select Manage wireless networks, and click on Add.
- Select Manually create a network profile and
enter the following details:
Network name: eduroam [must be lowercase]
Security type: WPA2-Enterprise
Encryption type: AES
Security Key: blank
Make sure you tick the 'Start this connection automatically' box and the 'Connect even if the network is not broadcasting' box.
- Click Next to continue. You should have 'Successfully added eduroam'.
- Click Close and 'eduroam' will have been added
to the list of wireless networks.
- Double mouse-click on 'eduroam'. This will open
the 'Network Properties' window.
Make sure the following properties are set:
Name: eduroam
SSID: eduroam
Network type: Access point
Network availability: All users
Make sure you tick the 'Connect automatically when this network is in range' and 'Connect even if the network is not broadcasting its name (SSID)' boxes.
- Click on the Security tab.
'Security type' should be set to WPA2-Enterprise, 'Encryption type' should be AES and the 'Remember my credentials for this connection each time I'm logged on' box should be ticked.
- Click on Settings.
In the 'Protected EAP properties' window, ensure the 'Validate server certificate' box is not ticked and the 'Authentication Method' is set to 'Secured password (EAP-MSCHAP v2)'.
- Click Configure to see the 'EAP MSCHAPv2
Properties':
Make sure the 'Automatically use my Windows login name and password (and domain if any)' box is NOT ticked, then click OK twice. - Back in the 'eduroam Wireless Network Properties' window, click
the Advanced settings button.
Tick the 'Specify authentication mode' box and ensure User Authentication is selected.
- Click the Save credentials button and you may
get a prompt for your 'User name' and 'Password'. Otherwise, omit
the next step.
- Enter your fully qualified UWE username (e.g. 'j-bloggs@uwe.ac.uk') and your UWE password, then click OK.
- Click OK (as required) to close all windows.
Connect to the eduroam network
- You may see the 'Additional information is required to connect
to eduroam' information box appear at the bottom of your screen.
- If you see it, double-click it; otherwise select the
Wi-Fi symbol in the system tray
(next to the time and date).
- In the 'Network and Internet' window, click on the
Connect button next to 'eduroam'. If you are
already connected to the 'eduroam' network you may skip the
remaining steps.
- In the 'Connect to a Network' window, click on the
Connect button.
- In the 'Network Authentication' window, enter your fully qualified UWE username (e.g. 'j-bloggs@uwe.ac.uk') and your UWE password, then click OK.
- After a successful login, you may see the 'Set Network
Location' window.
Select Public network to complete the Eduroam set up.
- If your logon is unsuccessful, you may see the message 'Windows was unable to connect to eduroam'. In this situation, either download and use the automatic configuration script, or contact the IT Support Desk for further assistance.
Your Apple Mac computer will need to be able to use the security type WPA2-Enterprise to connect to 'eduroam'.
Follow the instructions in the video tutorial or step-by-step instructions below.
A. Video Tutorial
B. Step-by-step instructions
Connect to the eduroam network
- Click on the AirPort icon on the menu bar at
the top of the screen.
- Select 'eduroam' from the menu and you should
get a prompt for your User Name and Password.
- Enter your fully qualified UWE user name (e.g. j-bloggs@uwe.ac.uk) and your UWE password, then click the OK button.
- You should then be asked to verify the server certificate.
- Accept the server certificate by clicking the
Continue button.
You should now be connected to the 'eduroam' network and have access to the Internet.
Connect to eduroam with Ubuntu
Connect to eduroam with an iPhone
Connect to eduroam with an Android phone
Connect with another device
The settings below are in the approximate order you will be asked for them. For each setting, some alternative names are given. Some mobile devices provide more than one option; the most preferable is listed first in the table. Each particular device may not ask you for all of the listed settings, so just use those you are asked for.
Device Option Headings | Settings |
---|---|
Network name, SSID | eduroam (lower case) |
Wireless Security / Network Authentication | WPA2-Enterprise, 802.1x EAP |
EAP Settings / Type / Outer Method | PEAP |
User Certificate | Leave blank |
CA Certificate / Certificate Authority / Trusted Root CA | TERENA SSL CA, AddTrust External Root, Unspecified |
Validate Server Certificate / Server Name | Yes, Enabled |
Server Name / Trusted Servers | radius01.uwe.ac.uk, radius02.uwe.ac.uk |
Inner EAP Method / Link Security / Authentication Method / Phase 2 Authentication / PEAP Sub Type | MS-CHAPv2 |
Realm | uwe.ac.uk |
Identity | username@uwe.ac.uk (e.g.j-bloggs@uwe.ac.uk all lowercase; not the same as your email address) |
(N.B. If you provide an identity, you should leave the next two settings blank.) | |
Username / Inner / MSCHAPv2 Identity | UWE Username (lowercase) |
Outer Identity / Username, Anonymous / Initial Identity | @uwe.ac.uk (This must be all lowercase) |
Password | Normal UWE password (case sensitive) |
-
Connect to the eduroam Network
Now connect to eduroam as you would with any other wireless network on your mobile device.