Configure your device for eduroam

1. Click on Start and then Control Panel.
2. In the 'Control Panel' window, select Network and Internet.
3. In the 'Network and Internet' window, click on Network and Sharing Center.
   
   

4. In the 'Network and Sharing Center' window, select Manage wireless networks, and click on Add. 

   

5. Select Manually create a network profile and enter the following details:

   

   Network name: eduroam [must be lowercase]
   Security type: WPA2-Enterprise
   Encryption type: AES
   Security Key: blank

   Make sure you tick the Start this connection automatically box and the Connect even if the network is not broadcasting box.

6. Click Next to continue. You should have 'Successfully added eduroam'.
7. Click Close and 'eduroam' will have been added to the list of wireless networks.

   

8. Double mouse-click on eduroam. This will open the 'Network Properties' window.

   

   Make sure the following properties are set:
   Name: eduroam
   SSID: eduroam
   Network type: Access point
   Network availability: All users

   Make sure you tick the 'Connect automatically when this network is in range' and 'Connect even if the network is not broadcasting its name (SSID)' boxes.

9. Click on the Security tab.

   

   'Security type' should be set to WPA2-Enterprise, 'Encryption type' should be AES and the 'Remember my credentials for this connection each time I'm logged on' box should be ticked.

10. Click on Settings.

    In the 'Protected EAP properties' window, ensure the 'Validate server certificate' box is not ticked and the 'Authentication Method' is set to 'Secured password (EAP-MSCHAP v2)'.

    

11. Click Configure to see the 'EAP MSCHAPv2 Properties':

    

    Make sure the 'Automatically use my Windows login name and password (and domain if any)' box is NOT ticked, then click OK twice.
    
12. Back in the 'eduroam Wireless Network Properties' window, click the Advanced settings button.

    

    Tick the 'Specify authentication mode' box and ensure User Authentication is selected.

13. Click the Save credentials button and you may get a prompt for your 'User name' and 'Password'. Otherwise, omit the next step.

    

14. Enter your fully qualified UWE username (e.g. 'j-bloggs@uwe.ac.uk') and your UWE password, then click OK.
15. Click OK (as required) to close all windows.

Connect to the eduroam network

1. You may see the 'Additional information is required to connect to eduroam' information box appear at the bottom of your screen.

   

2. If you see it, double-click it; otherwise select the Wi-Fi symbol in the system tray (next to the time and date).
   
3. In the 'Network and Internet' window, click on the Connect button next to 'eduroam'. If you are already connected to the 'eduroam' network you may skip the remaining steps.

   

4. In the 'Connect to a Network' window, click on the Connect button.

   

5. In the 'Network Authentication' window, enter your fully qualified UWE username (e.g. 'j-bloggs@uwe.ac.uk') and your UWE password, then click OK.
6. After a successful login, you may see the 'Set Network Location' window.

   

   Select Public network to complete the Eduroam set up.

7. If your logon is unsuccessful, you may see the message 'Windows was unable to connect to eduroam'. In this situation, either download and use the automatic configuration script, or contact the IT Support Desk for further assistance.