Configure your device for eduroam

Instructionseduroam

Please refer to the instructions which are applicable to your device:

Automatically configure eduroam for Windows 7, 8 & 10

To configure your device for eduroam:

  1. Download the script from here.
  2. The download will start automatically after log in. A pop-up at the bottom of your browser may ask if you want to 'Save' or 'Open' the file. Save the file.
  3. Unzip and open the folder
  4. Double-click on the setup_eduroam file
  5. Wait for the 'Additional information is needed to connect to eduroam' popup at the bottom of your screen.
  6. Click on the popup balloon, and enter your fully qualified UWE username (e.g. j-blogs@uwe.ac.uk) and your normal UWE password.

Manually configure eduroam for Windows 8 & 10

Note: your Windows 8 and Windows 10 computer will need to be able to use the security type WPA2-Enterprise to connect to 'eduroam'.

Follow the instructions in the video tutorial or step-by-step instructions below:

A. Video Tutorial 



B. Step-by-step instructions

  1. From the 'Search' box, enter set up a connection and select 'Settings'.
  2. From the results select ‘Set up a connection or network’.


  3. In the 'Set Up a Connection or Network' window, select ‘Manually connect to a wireless network’ and click on 'Next'.


  4. In the 'Manually Connect to a wireless network' window, enter the following details:

    Network name: eduroam [must be lowercase]
    Security type: WPA2-Enterprise
    Encryption type: AES
    Security Key: blank


  5. Ensure the 'Start this connection automatically' and the 'Connect even if the network is not broadcasting' boxes are ticked and click Next to continue.

    You should have 'Successfully added eduroam'.
  6. Select 'Change connection settings'.  An 'eduroam Wireless Network Properties' window will open.
  7. Ensure the properties settings are set as follows:

    Name: eduroam
    SSID: eduroam
    Network type: Access point
    Network availability: All users
  8. Ensure the 'Connect automatically when this network is in range' and 'Connect even if the network is not broadcasting its name (SSID)' boxes are ticked.  Click 'OK'.
  9. Click on the security tab. Ensure the following properties are set:

    Security type: WPA2-Enterprise
    Encryption type: AES

    Ensure the 'Remember my credentials for this connection each time I'm logged on' box is ticked.
  10. Click on settings. In the 'Protected EAP properties' window, ensure 'Authentication Method' is set to 'Secured password (EAP-MSCHAP v2)' and the 'Verify the server's identity by validating the certificate' box is not ticked.
  11. In the same window click Configure... to see the 'EAP MSCHAPv2 Properties'.   Ensure the 'Automatically use my Windows login name and password (and domain if any)' box is NOT ticked, then click OK twice.
  12. Back in the 'eduroam Wireless Network Properties' window, click the Advanced settings button.
  13. Tick the 'Specify authentication mode:' box and in the drop-down box ensure User Authentication is selected. 

     
  14. Click Save credentials and enter your 'UWE username + @uwe.ac.uk' (e.g. j-bloggs@uwe.ac.uk).  Enter your password and click 'OK'.


  15. Click OK (as required) to close all windows.
  16. Select the Wi-Fi symbol in the system tray (next to the time and date). Choose eduroam from the WI-FI list and select 'Connect'.

Manually configure eduroam for Windows 7

Note: your Windows 7 computer will need to be able to use the security type WPA2-Enterprise to connect to 'eduroam'.

Follow the instructions in the video tutorial or step-by-step instructions below.

A. Video Tutorial

B. Step-by-step instructions

Configure your device

  1. Click on Start and then Control Panel.
  2. In the 'Control Panel' window, select Network and Internet.
  3. In the 'Network and Internet' window, click on Network and Sharing Center.

    instruction image win03

  4. In the 'Network and Sharing Center' window, select Manage wireless networks, and click on Add. 

    instruction image win04

  5. Select Manually create a network profile and enter the following details:

    instruction image win06

    Network name: eduroam [must be lowercase]

    Security type: WPA2-Enterprise

    Encryption type: AES

    Security Key: blank

    Make sure you tick the 'Start this connection automatically' box and the 'Connect even if the network is not broadcasting' box.

  6. Click Next to continue. You should have 'Successfully added eduroam'.
  7. Click Close and 'eduroam' will have been added to the list of wireless networks.

    instruction image win08

  8. Double mouse-click on 'eduroam'.  This will open the 'Network Properties' window.  

    instruction image win09

    Make sure the following properties are set:

    Name: eduroam

    SSID: eduroam

    Network type: Access point

    Network availability: All users

    Make sure you tick the 'Connect automatically when this network is in range' and 'Connect even if the network is not broadcasting its name (SSID)' boxes.

  9. Click on the Security tab.

    instruction image win10

    'Security type' should be set to WPA2-Enterprise, 'Encryption type' should be AES and the 'Remember my credentials for this connection each time I'm logged on' box should be ticked.

  10. Click on Settings.

    In the 'Protected EAP properties' window, ensure the 'Validate server certificate' box is not ticked and the 'Authentication Method' is set to 'Secured password (EAP-MSCHAP v2)'.

    instruction image win11

  11. Click Configure to see the 'EAP MSCHAPv2 Properties':

    instruction image win12

    Make sure the 'Automatically use my Windows login name and password (and domain if any)' box is NOT ticked, then click OK twice.
  12. Back in the 'eduroam Wireless Network Properties' window, click the Advanced settings button.

    instruction image win14

    Tick the 'Specify authentication mode' box and ensure User Authentication is selected.

  13. Click the Save credentials button and you may get a prompt for your 'User name' and 'Password'. Otherwise, omit the next step.

    instruction image win18

  14. Enter your fully qualified UWE username (e.g. 'j-bloggs@uwe.ac.uk') and your UWE password, then click OK.
  15. Click OK (as required) to close all windows.

Connect to the eduroam network

  1. You may see the 'Additional information is required to connect to eduroam' information box appear at the bottom of your screen.

    instruction image win15

  2. If you see it, double-click it; otherwise select the Wi-Fi symbol in the system tray (next to the time and date).
  3. In the 'Network and Internet' window, click on the Connect button next to 'eduroam'. If you are already connected to the 'eduroam' network you may skip the remaining steps.

    instruction image win16

  4. In the 'Connect to a Network' window, click on the Connect button.

    instruction image win18

  5. In the 'Network Authentication' window, enter your fully qualified UWE username (e.g. 'j-bloggs@uwe.ac.uk') and your UWE password, then click OK.
  6. After a successful login, you may see the 'Set Network Location' window.

    instruction image win19

    Select Public network to complete the Eduroam set up.

  7. If your logon is unsuccessful, you may see the message 'Windows was unable to connect to eduroam'. In this situation, either download and use the automatic configuration script, or contact the IT Support Desk for further assistance.  

Connect to eduroam with a Mac

Your Apple Mac computer will need to be able to use the security type WPA2-Enterprise to connect to 'eduroam'.

Follow the instructions in the video tutorial or step-by-step instructions below.

A. Video Tutorial

B. Step-by-step instructions

Connect to the eduroam network

  1. Click on the AirPort icon on the menu bar at the top of the screen.

    Mac_image01

  2. Select 'eduroam' from the menu and you should get a prompt for your User Name and Password.

    Mac_image02

  3. Enter your fully qualified UWE user name (e.g. j-bloggs@uwe.ac.uk) and your UWE password, then click the OK button.
  4. You should then be asked to verify the server certificate.

    Mac_image03

  5. Accept the server certificate by clicking the Continue button.

    You should now be connected to the 'eduroam' network and have access to the Internet.

     

Connect to eduroam with Ubuntu

Connect to eduroam with an iPhone

Connect to eduroam with an Android phone

Connect with another device

The settings below are in the approximate order you will be asked for them. For each setting, some alternative names are given. Some mobile devices provide more than one option; the most preferable is listed first in the table. Each particular device may not ask you for all of the listed settings, so just use those you are asked for.

Device Option Headings Settings
Network name, SSID eduroam (lower case)
Wireless Security / Network Authentication WPA2-Enterprise, 802.1x EAP
EAP Settings / Type / Outer Method PEAP
User Certificate Leave blank
CA Certificate / Certificate Authority / Trusted Root CA TERENA SSL CA, AddTrust External Root, Unspecified
Validate Server Certificate / Server Name Yes, Enabled
Server Name / Trusted Servers radius01.uwe.ac.uk, radius02.uwe.ac.uk
Inner EAP Method / Link Security / Authentication Method / Phase 2 Authentication / PEAP Sub Type MS-CHAPv2
Realm uwe.ac.uk
Identity username@uwe.ac.uk (e.g.j-bloggs@uwe.ac.uk all lowercase; not the same as your email address)
(N.B. If you provide an identity, you should leave the next two settings blank.)
Username / Inner / MSCHAPv2 Identity UWE Username (lowercase)
Outer Identity / Username, Anonymous / Initial Identity @uwe.ac.uk (This must be all lowercase)
Password Normal UWE password (case sensitive)

  1. Connect to the eduroam Network

Now connect to eduroam as you would with any other wireless network on your mobile device.

 

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