Laptop Support

What type of laptop support do we offer?

We offer only limited help for issues with personal devices. We cannot provide any data/system recovery, configuration changes, hardware or software support, fixes or repairs. We are happy to try and diagnose and/or offer guidance or advice via the team located at the Frenchay IT Service Desk (3rd floor-3D28-of the Bolland Library).

Are you able to install Microsoft software ?

As part of the Office 365 agreement with Microsoft, students are allowed to install up to 5 copies of the latest version of Microsoft Office on their personal devices. For further information, please see the Office 365 announcement. Microsoft also offer some additional educational discounts.

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