All UWE Bristol students and staff are issued with a username and password to access University systems (eg email, myUWE, and Blackboard).
A unique and strong password reduces the risk of data breaches and protects you from many threats such as identity theft. One of the most common ways that hackers break into computers is by guessing passwords.
The University will never email or call you to confirm your password.
- Change your password immediately, using the Self-Service Password Reset (SSPR):
- if you suspect a data breach.
- if you suspect it has been compromised.
- when you first receive it.
- Make passwords difficult to guess by:
- keep your passwords unique.
- use a passphrase (see below for more information on how to create passphrases).
- mix upper and lower case letters, along with numbers and special characters (eg %^!#).
- use a minimum of eight characters - more is better.
- Share passwords with anyone.
- Write passwords on a note or store them where they can be accessed by others.
- Make passwords using personal information, such as your name or family names.
- Just capitalise the first character or only add a number to the end; this is well known to hackers and they test for it.
Who should I contact if I'm not sure?
- For help with handling information e.g. identifying personal data, how it should be handled or when it can be deleted, contact your local data protection liaison officer (Intranet access only).
- For all student queries and / or questions on GDPR or data protection, contact the Data Protection and Records Management Officer
- For help protecting your information, review the Information Security Toolkit including the information security policies. For further support, contact the IT Services Desk.
Need help remembering?
Adopt a passphrase
Passphrases can be more secure and easier to remember, because they are based on memorable words only you know.
Explore using two words separated by a number or a punctuation character, such as:
You can use a combination of insert and replace, for example:
Please note: the passwords above are examples and must not be used as your password.
Use a password manager
It can be difficult to remember many strong and unique passwords and this is where a password manager can help. You only need to remember one strong master passphrase that protects all of your credentials in a secure vault. Many will provide useful features that make your online life easier while being more secure, such as automatically entering your credentials and generating new strong passwords for you.
You will also find that most password managers support multi-factor authentication making access to your password manager even more secure.
Caution: if you choose to download a password manager and forget the master password, IT Services will not be able to restore it.