Neighbourhood Alert

Scam Warning - Fake Virgin Media Emails

Crime prevention


Fraudsters send fake Virgin Media emails threatening “automatic disconnection”

Action Fraud has received over 100 reports about fake emails that purport to be from Virgin Media. The emails threaten the recipient with “automatic disconnection” due to “invalid billing information”. The links in the emails lead to genuine-looking phishing websites that are designed to steal your Virgin Media account login details.

Don’t click on the links or attachments in suspicious emails, and never respond to messages that ask for your personal or financial details.

For more information on how to stay secure online, visit 


Message Sent By
Action Fraud (Action Fraud, Administrator, National)


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