Two student working at laptops

IT Services

COVID-19 (coronavirus) update on the availability of services to students Find out more

COVID-19 update

All IT Service Desks on campus are closed until further notice. 

You can still contact us online, by phone or email.

Supporting online learning and teaching

As UWE Bristol has moved to online teaching for the rest of the academic year, the information below will help you to continue studying remotely:

Software for home

Download and install software that UWE Bristol has licensed for students' personal devices.

Adobe are offering the full Creative Cloud suite to students for free until the end of May:

Office 365 and OneDrive

All students have access to Office 365 including:

  • Email (Outlook web access)
  • Word, Excel and PowerPoint web apps
  • Install Word, Excel and PowerPoint desktop apps on 5 devices (Windows, Mac, iOS, Android)
  • OneDrive providing 1 TB secure storage for documents.

We recommend that students use OneDrive for file storage whenever possible. Further guidance on transferring files is available via the Microsoft website.

You can access your H: Drive off campus via the UWE Bristol eXternal Access System (XA) if necessary.

Accessing your H: Drive from home

You can access your H: Drive off campus via the UWE Bristol eXternal Access System (XA) if necessary.
 

Skype meetings with UWE staff

Staff may schedule One-to-One or small group conversations with you over Skype for Business (the university's internal staff phone system).

You will receive a calendar invitation with a link to join from the web app or dial-in using your mobile phone (there will be a local number and Conference ID in the calendar invite).

Contact us

All IT Service Desks on campus are closed until further notice.

Please contact us by:

IT Service Desk

IT service status

More service status details can be found on:

IT Services Status Hub

Scheduled interruptions

  • none

    Information Security Toolkit

    The toolkit consists of training, handy hints, policies and statements of best practice.

    It has been designed help you fulfil your information security obligations with simple practices that everyone can use.

  • none

    Cyber security awareness

    Everyone is a potential victim to cyber criminals and you should expect to be targeted.

    Play online games and watch videos to learn how to keep you, your data and your devices safe from cyber-crime.

Back to top