Service evaluations

The Department of Allied Health Professions undertakes external project/service evaluations using a range of approaches and welcomes inquiries from any organisations or groups who may wish to explore this avenue further.

Case studies

The case studies below highlight the type of projects that we have been involved in:

Places for People

The Places for People OTIS Report evaluated a 10 month occupational therapy intervention service (OTIS) that was provided to residents in emergency hostel accommodation in Bristol, run by the third sector organisation, 'Places for People'.

The report identified that occupational therapy provides an alternative person-centred and holistic perspective on the complex needs of homeless people. Useful lessons were learnt regarding the structure and set up of occupational therapy services across multiple hostel locations and regarding collaborative working.

Organic routes

The Organic Routes Evaluation Report evaluated a collaboration between Natureworks and Organic Blooms, a third sector community interest company, and South Gloucestershire Vocational Rehabilitation Service, part of Avon and Wiltshire Mental Health Partnership NHS Trust.

The project developed new routes to sustainable employment for mental health service users through the medium of horticulture. The evaluation used an action inquiry approach to bring together service users, staff and managers – deriving new, actionable learning from their shared experiences.

St. Mungo's Broadway and partners

The St. Mungo’s Broadway project evaluated what was working well in a range of peer-facilitated mental health and wellbeing groups in Bath and North East Somerset supported by St Mungo’s Broadway, a national homelessness charity and a housing association project, Creativity Works and Sirona Community Links.

A participatory action inquiry approach was used to evaluate the groups and produced two reports:

  1. 'What works for Peer groups? Learning from mental Health and Wellbeing groups in Bath and North East Somerset'. Participating groups displayed a dynamic interaction of five key features: mutuality, a shared positive identity, opportunities to take on group roles, negotiated ground rules, and skilled facilitation. The success of a group rested on its capacity to bring these features to bear on its own growth and development as it engaged with key areas of possible tension.
  2. 'Good Practice in Peer facilitated Mental Health Groups. A review of the Literature'. In successful support groups peer-facilitation is seen to foster mutually supportive, reciprocal relationships capable of inspiring hope among group members. These processes promote recovery, social inclusion and personal growth. Successful groups are based on principles of co-production in terms of shared aims, negotiated agendas, clear communication, and engagement with the wider community. Development of individuals’ roles and support for peer support workers were also important factors. Overall, a group’s success is seen in terms of growth in members’ self-esteem, empowerment, and optimism.

Working with us

To discuss how we might work with you in developing a model/method of service evaluation that suits your needs and budget, please e-mail Jon Fieldhouse.

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