Farmers market at UWE

Case study - North Bristol Advice Centre

UWE Bristol student volunteers are proud to support North Bristol Advice Centre’s Community Support at Home project, a fantastic service that helps isolated people over 55 living in North Bristol.

About North Bristol Advice Centre (NBAC)

NBAC provides advice and advocacy in areas of welfare benefits, debt, housing and employment for people living in North Bristol and South Gloucestershire. It’s a small registered charity and company limited by guarantee, employing 13 members of staff.

NBAC's challenge

UWE Bristol Volunteering worked with NBAC to identify particular needs they were unable to cover, especially around support for older people, and where UWE Bristol student volunteers would be able to provide vital support.

How UWE Bristol helped

Volunteers helped out with 'Tea and Talk' social meetings, supporting different activities and helping to make them more varied. Student volunteers have brought skills and enthusiasm around particular topics, for example, digital photography and using the internet. And that’s just the start…

UWE Bristol Volunteering also helps NBAC to offer activities that go beyond Tea and Talk. Recent activities include arranging visits to the UWE Bristol Farmers' Market, which members would otherwise be unable to access.

We provided practical help with transport, plus vital volunteers to support the older people so that they are able to enjoy their visit. UWE’s monthly Farmers' Market is a great opportunity to open up the facilities on our campuses to wider communities – and this initiative provides much appreciated contact with the wider world for older people who might otherwise struggle to get out and about.

Positive feedback

NBAC team member Janie says of the partnership…

“I know from feedback from clients that the UWE Farmers' Markets are always a great day out and the student volunteers are really helpful. We have also benefited in the past from student volunteers assisting our IT Tutor on basic computer courses and they have always been polite and respectful to the older people we work with. I hope to continue this relationship with UWE into the future.”

It’s a rewarding experience for everyone, especially the service users…

“The Farmers' Market was wonderful. Charlotte, the student, was lovely. She told me she was getting married and asked for some tips. After 60 years of marriage, I gave her some advice. All the young students were very kind and wonderful, very pleasant and helpful. It was just lovely and I would say yes to another one.”

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