Web accessibility policy

We aspire to high levels of accessibility for all our web resources. If you encounter problems with the accessibility of what we provide we want to know.

Our approach to accessibility

We aim to make our services accessible to all users. Our web accessibility policy is designed to ensure that everyone can benefit from the information we publish. We aim to meet and exceed the requirements of the Equality Act (2010) and subsequent amendments.

As guiding principles, we will:

  • Seek to identify and follow best practice for web accessibility.
  • Aim to promote an awareness of web accessibility issues.
  • Set standards and targets for web resources produced and hosted by us.
  • Offer guidance on how to maximise accessibility.

Our accessibility targets

Where web pages are intended for use by the general public and we are unable to offer other forms of assistance to improve accessibility, we aim to make our resources meet a specific standard. That standard is level AA of the World Wide Web Consortium’s Web Accessibility Initiative (WAI) 1.

Please see our standards and targets for public web resources for further information.

How to tell us about an accessibility issue

Please contact us via our website feedback page if you encounter an issue with accessing one of our web resources. If you are a student unable to access learning resources in Blackboard please inform your tutor of the nature of the difficulties you encounter.


  1. The W3C (World Wide Web Consortium) defines three accessibility levels in its Web Content Accessibility Guidelines (WCAG). In increasing levels of accessibility, these are: A , AA , and AAA.

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