Student listening in a class

Frequently Asked Questions

Answers to the most popular queries about PAL. If you have questions which are not answered below, please contact the PAL office.

I need stationery/printing/photocopies for my PAL session, where do I get this from?

If you need any paper/photocopies etc for your session, please contact the PAL office.

I won't be able to run my PAL session, what should I do?

If you are not able to run a PAL session, please try and get cover for your session by asking one of the other PAL Leaders for your module. You will also need to advise the PAL office.

I'm sick/missed my bus/had an unforeseen urgency, who do I need to contact?

You need to contact the PAL office as soon as you know that you will not be able to attend.

I forgot to submit my timesheet, can I still get paid?

Unfortunately we are unable to process back-dated timesheets. Please ensure that you hand in your completed timesheet at the end of each month to ensure that you get paid.

Will I get a PAL certificate if I've dropped out of the scheme?

In order to earn your PAL certificate you must complete a full academic year of working as a PAL Leader.

Do I have to attend the PAL ceremony in order to receive my certificate?

You will need to attend your PAL ceremony to receive your certificate. However we are able to make other arrangements in special cases.

Will there be follow-up training sessions?

There are usually four follow-up training sessions in the academic year and attendance is compulsory.

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