Staff members having a discussion in a meeting room

Information for staff

Support to help you if you are approached by a student facing problems outside of their studies.

The Wellbeing Service is accessed on a voluntary basis. The easiest way to apply is via the wellbeing registration form.

You may find that gently talking about the types of services on offer at UWE Bristol helps students to make up their own mind about accessing support.

What can I do?

  • Be supportive.
  • Help to manage expectations.
  • Listen and take time to talk.
  • Reassure that anxiety is normal.
  • Talk through academic goals.
  • Encourage them to seek support.

Concerns about a student

This is a confidential service, so we are unable to discuss any information about whether an individual student is accessing the service unless we have their consent.

You are welcome to call us on +44 (0)117 32 86268 and ask to speak with one of our Duty Practitioners for general advice, or to pass on any concerns you may have.

Alternatively, view our contact page for additional contact details or download our advice for staff supporting students document which contains guidance for staff.

Staff training

Mental Health Awareness training is available for UWE Bristol staff via learning and development training courses.

The Charlie Waller Memorial Trust (CWMT) offers a free 20-minute e-learning module to help university staff supporting students with mental health conditions. It provides evidence-based information and training modules on a range of mental health issues.

Student workshops

The Wellbeing Service is able to provide workshops for groups of students when requested by a staff member.

Topics include:

  • mindfulness
  • working with depression
  • overcoming challenges
  • managing anxiety
  • better sleep
  • relaxation
  • facing your feelings
  • building self esteem
  • understanding anger
  • creative writing
  • food and mood.

Contact us via wellbeing@uwe.ac.uk to discuss your request. Please note: We can only provide a limited number of workshops for at least 15 students at one time. Please allow at least six weeks notice to arrange a workshop for your students.

Your personal support needs

Support for staff is offered via Human Resources.

Staff can also access the Employee Assistance Programme which offers staff a confidential telephone helpline 24 hours per day, 365 days per year. The service offers information and advice on a whole range of personal, emotional, family, legal and debt matters.

Back to top