Fees and funding enquiries

Who to contact for questions relating to tuition fees, accommodation, funding, online store queries or general money advice.

Tuition fee enquiries

If you have questions about tuition fees, please contact one of the Information Points. If you are an International student, please email the International Registration Team.

Funding enquiries

Money Advisers can provide advice on Government funding and financial support during your studies.

Book an appointment – current students only

You can make an appointment with a Money Adviser – see the Money Advice and Funds Service page for further details.

Prospective students – Money Advice Line 

The Money Advice Line is currently closed and is expected to reopen summer 2017.  If you are a prospective student you should email mafs@uwe.ac.uk with your query and all relevant information.

Alternatively, please complete a student enquiry form.

Income Office and Credit Control team

Income Office Cashiers

The Cashiers Team are responsible for:

  • student payments including the collection of direct debits for Tuition fees and Accommodation License fees
  • online store queries and payment plans.  

If you have a query relating to any of the above please contact the Income Office:

Email: cash.office@uwe.ac.uk 

Telephone: +44 (0)117 32 87888

Credit control

For queries relating to unpaid amounts on invoices and debts, please contact the Credit Control Team:

Email: creditcontrol@uwe.ac.uk

Telephone: +44 (0)117 32 87888

Income Office and Credit Control opening hours:

  • Monday to Thursday 09:00 to 16:30
  • Friday 09:00 to 16:00

Please note: Opening hours may vary during holiday periods.

Visit us

UWE Bristol
Income Office
Room 2D23 Frenchay Campus
Coldharbour Lane
BS16 1QY

Related information regarding data privacy

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