Mail and deliveries

Post and Parcels

Post is hand delivered to post-boxes located at the front of each pavilion.  Your post box will be identified by your flat number and will be secured with a padlock, you will receive your padlock code on arrival.

Quantock parcel room

If you are unable to receive an item you have ordered you can notify the Quantock parcel room, who will receive the item on your behalf. Once received the parcel room will notify you via email, so it is important that it is correctly addressed and the post room have your correct details, for example: full name – flat/house number – room letter/number – site.

Please take a look at the UWE Bristol accommodation options page for specific postal addresses.

It is important to remember that your parcel will not be ready for collection if you have not received an email from us as it will not have been processed, so please do not contact the post room prior to this.

The following items cannot be accepted by the post room:

  • Large/heavy boxes that cannot be lifted or moved
  • Food items/perishable items
  • Illegal substances.

Please note that, due to data protection and privacy laws, we are only able to release parcels to the addressee and on production of student ID.

Opening times

Couriers will attempt to contact students in the first instance via the flat intercoms to deliver parcels, however in the event that students are not available to take delivery, parcels will be received at the Parcel Room.  You will be notified you have a parcel waiting via email, please collect your parcel as soon as possible.

The parcel room is open:
Monday        09:00 until 17:00
Tuesday       09:00 until 17:00
Wednesday 09:00 until 17:00
Thursday     10:00 until 19:00
Friday           09:00 until 17:00 
Saturday     14:00 until 17:00 
Sunday        Closed

Email in person or telephone +44 (0)117 32 86239.

Unfortunately, the University cannot accept liability for any items that fail to reach the addressee.

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