Database service interruptions

UWE Bristol Library X (formerly Twitter)

Information about database interruptions can also be found on the UWE Bristol Library X (formerly Twitter) page.

British Library

The British Library is experiencing a major technology outage as a result of a cyber-attack.  The website and online services and systems including British Library Sounds and EThOS are currently unavailable.

Construction Information Service (CIS)

Users are reporting intermittent errors with access to this resource and with downloading full text documents.  We are working with the supplier to resolve this issue.

Westlaw, Practical Law, and Lawtel

Some users are getting an error message when trying to log into Westlaw: “Your profile contains no valid registration keys”. Please contact us for advice or contact the Thomson Reuters Helpdesk on 0345 600 9355. 

Screenonline

Access to video and audio content on Screenonline is currently unavailable. You may encounter ‘unregistered user’ or ‘media not available’ error messages. We are working with the supplier to resolve the problem.

LinkedIn Learning

There is currently an on-going issue with LinkedIn Learning links accessed from Reading Lists and Blackboard. You may be asked to sign in with your email address to access these links - please note that this is not required and a workaround is in place.

To access LinkedIn Learning resources using the workaround:

• Please log in via the Library's LinkedIn Learning webpage.
• Then click on the link (to a specific resource) from your Reading List or Blackboard.
• This should be completed in a new browser session.

Library service interruptions

For general service interruptions and planned maintenance in our libraries, please see our Library service interruptions page.