Pharos Online Payments - Terms & Conditions

Crediting your Pharos print account

Your Pharos print account should normally be credited within a maximum period of one hour of a successful payment.

Liability cannot be accepted for the payment not being credited to your Pharos print account due to incorrect details being supplied by you.

Please contact the IT Support Centre if your Pharos print account is not successfully credited after one hour.

 

Refunds

Refunds will be only be given on request for students that have completed their studies or have withdrawn from the University.

Refunds must be requested within 6 months from when a student either withdraws from UWE or completes their studies.

A Pharos print account disable authorisation form must be completed before any refund is completed.

Refunds must be requested at the University's Cash Office, Frenchay Campus and proof of course completion/withdraw and userid (student id card) must be provided.

 

Payment

A transaction complete page will be displayed once a successful payment has been made, this will include a unique reference number.  An automated email will also be sent to the address provided.  It is your responsibility to ensure the email address is accurate.

The University cannot accept liability for declined debit/credit card payments for any reason.  All declined payments should be referred to your debit/credit card provider.

 

General

The University of the West of England (the University) has tried to ensure that access to information provided and the payments you make whilst using this site are secure. Additionally the University uses anti-virus software to minimise the risk of infection from viruses etc.

Your payment details are automatically encrypted when you enter them. This site is secured using a Thawte SSL Web Server Certificate to offer you secure communications by encrypting all data to and from the site.

The University does not guarantee that use of this website will be compatible with all hardware and software which may be used by visitors to this site.

Where information is presented to you from other University systems it is provided in good faith but the University does not warrant that such information accessible from this site is comprehensive, accurate or up to date.

To the fullest extent permitted at law, the University is providing this website, its contents and its on-line payment facility on an ‘as is’ basis and makes no (and expressly disclaims all) representations or warranties of any kind, express or implied, with respect to this website or the information, content, products or services included in this site.   In addition, the University does not represent or warrant that the information accessible via this website is accurate, complete or current.

Except as provided in the paragraph below, the University and its officers and employees, will be under no liability to users of this website whatsoever in contract, tort (including negligence), breach of statutory duty, restitution or otherwise for any injury, death, damage or direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and like loss) howsoever caused arising out of or in connection with the use of this website or the use, accessing, downloading or relying on any information or other materials contained in this website, including, without limitation, as a result of any computer virus.

These terms and conditions do not exclude liability (if any) to users of this website for personal injury or death resulting from the University’s negligence, for fraud or for any matter which it would be illegal for the University to exclude or attempt to exclude its liability.

We may change these terms from time to time. Such change will be notified on the online payment pages. Changes will apply to any subsequent transactions with the University.

Back to top