FAQs for students

Answers to popular queries about car parking on UWE Bristol campuses for students. Please also refer to FAQs for all drivers.

Why can't first year students who live in Bristol park on Frenchay Campus?

As part of TravelSmart programme, we’re phasing out parking for undergraduates, starting from first year undergraduates in September 2013, and extending to first and second year undergraduates in 2014, and all undergraduates in 2015.

Our UWE Masterplan – and associated planning requirements – required us to reduce reliance on single occupancy vehicles and offer students and staff good-quality driving alternatives.

There are exemptions for those with mobility restrictions, childcare commitments or those living outside of Bristol.

Where will my permit be sent?

We'll send your permit to the address you listed on your application.

How long does it take to process my application?

You should receive your permit within five days. Please make sure you give us the address where you'll be living during term time - otherwise it could delay your application. Other common causes for delay include forgetting to hit the 'submit' button.

If you haven't received your permit within 10 days, please email us.

Can I park at the ECC during exam time?

Unfortunately, it's not possible to offer car parking to students at the ECC during examinations. If you have mobility issues or concerns relating to access due to ill health, please contact your examinations officer who will be able to arrange access.

Can I get a refund on my paid permit if I no longer need it?

Student permits are non-refundable and are only valid for one vehicle. We can replace lost permits for a £5 admin fee.

What do I do if my car share partner is away? Can I bring my car in?

Yes. But if the permit is registered to your vehicle and you don't have a passenger, you won't be allowed to park in a car share space.

If the permit is registered to your car share partner’s vehicle, then you’ll need to find an alternative way to campus until they return. We’re looking at options for flexible car share permits, so please watch this space.

I have a courtesy car or personal car hire for a few days - what should I do?

If you're a permit holder, please transfer the permit from your registered vehicle to the courtesy/hire car, along with a dated explanatory note.

I have changed my car during the academic year - do I need to re-apply for a permit?

Yes, you will need to re-apply. Please also e-mail Car Parking with your old and new vehicle details, along with your student number to confirm that you have completed the change, and we'll arrange a new pass for you. Please note, you'll need to do this at least five working days in advance of bringing your new vehicle to campus. We'll then contact you telling you where to collect your new permit. Please bring your old permit with you.

If I have a temporary disability, what can I do to make parking easier?

Please contact the Student Advice and Welfare Service and they'll arrange support for you.

Can I register more than one vehicle on a permit?

No. At the moment, permits only cover one vehicle. But we are looking at flexible car sharing options – if we change our policy at any point, we’ll let you know.

Which permit do I need if I only drive to campus when the weather is bad?

Either one would work. With the free Permission to Park permit, you’ll pay £3 per day. However, the £119 annual permit is equivalent to 40 days’ parking at the daily rate of £3. So if you want to park on campus for more than 40 days in an academic year, then buying a permit is more cost-effective.

Can I park overnight?

Yes. But we need to authorise it first. To do this, please register your vehicle at the the visitor reception.

Contact us

Car Parking and Transport Services
University of the West of England
Facilities
Coldharbour Lane
Frenchay
Bristol
BS16 1QY

E-mail: carparking@uwe.ac.uk

Telephone: +44 (0)117 32 81222
Fax: +44 (0)117 32 83633

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