Business and Law Technical Support

Frequently Asked Questions

Is there any anti-virus software available for use at home?

If you already have McAfee anti-virus software on your home machine, the virus definitions should be updated automatically.  If they don’t update automatically, do the following:

  • Go to www.mcafee.com, select the Enterprises & Industries section and click on the Downloads link.
  • Select Security Updates
  • Click on the DATs tab
  • Click on the link that says: nnnxdat.exe (Windows-Intel) where 'nnnn' is a 4-digit number.
  • The update utility will run as you respond to the prompts shown on the screen.

New PCs purchased through UWE will be delivered with Microsoft Forefront installed.

Otherwise the recommendation from IT Services is to use a free program such as AVG ( http://free.avg.com/) or Avast (http://www.avast.com/eng/download-avast-home.html).

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Contacts:

Central ITS Help desk

mailto:its.helpdesk@uwe.ac.ukInternal
Internal Tel: 123
External Tel: +44 (0)117 32 83612

Business and Law

bl.itsupport@uwe.ac.uk
BBS Tel: +44 (0)117 328 2370
Law Tel: +44 (0)117 328 1540

 

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