Income Office

Office hours

The Income Office is open Monday to Friday from 09:00 to 16:30 (16:00 Friday).

Please note: opening hours may vary during holiday periods.

Contact details

You can contact the Income Office by:


Income Office
University of the West of England
Frenchay Campus
BS16 1QY


You can call during office hours on this number +44 (0)117 32 87888.


Please email for queries relating to setting up direct debits online and for payment related queries, quoting your student number. For security reasons please do not quote your credit/debit card number or bank details in an email.

Please email for queries relating to an outstanding balance to the University, if you are unable to pay for your fees or if you are due a refund.

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