Income Office

If for any reason you are unable to pay online, you can make a payment in person by credit/debit card or cheque at the Income Office.

Office hours

The Income Office is open Monday to Friday from 09:00 to 16:30 (16:00 Friday).

Please note: opening hours may vary during holiday periods.

Contact details

You can contact the Income Office by:


Income Office
University of the West of England
Frenchay Campus
BS16 1QY


You can call during office hours on this number +44 (0)117 32 87888.


Please email queries about making online payments and setting up direct debits online to For security reasons please do not quote your credit/debit card number or expiry date in an email.

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